Jira

The holidays are almost here… are your Jira projects ready for a seamless handoff? Join us at the next Atlassian Live to discover how Jira automations and integrations with Loom and Confluence can ...

• Article
• cloud
• jira
• jira-cloud
• teamwork

Whether you're having a blast with the Atlassian team in Barcelona or enjoying Team '25 Europe from the comfort of the on-demand library, this is your pit stop for: 🏆 All new Jira features 🤝 ...

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• atl-jira-cal
• jira
• jira-team-eu-25

Hi Atlassian Community! We’re excited to announce custom onboarding for Jira Cloud. Welcome new site users with a tailored experience and set them up for success from day one. Available in Jira Pre...

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• cloud
• enterprise
• jira
• jira-cloud
• jira-team-eu-25
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Last year, we commited to evolving the language in our tools to better reflect the diverse ways teams define and manage their work in Jira. Today, we're excited to announce that Jira's t...

• Article
• jira
• jira-cloud

Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you get started on your Jira journey:     Check out our Tips for All Team...

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• atl-evergreen
• atl-jira-cal
• community-launchpad
• jira

There does not seem to be a way to use Affected Services field in Sandbox - trying to Dev & test work with affected services in Sandbox - any way to do so?   I Know they do not copy from P...

• Question
• cloud
• jira
• jira-cloud
• sandbox
• services

Hello, my Jira and Confluence apps were recently deactivated/deleted due to inactivity. I was unable to recreate the Jira app with the old name. Is it still possible to recover anything ? org id: ...

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• cloud
• confluence-app
• inactive
• jira
• jira-cloud
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the api /rest/api/3/search/jql are show error when I try sent the request sometime it return data sometime return a array empt, the same request

• Question
• cloud
• jira
• jira-cloud

the Following query is not returning the values project in("Project 1","Project 2") AND assignee in (User 1,User 2,User 3.User 14) AND issue in ("Issue 120","Issue 220")

• Question
• cloud
• jira
• jira-cloud

My project is connected to our RCA software " ProSolvr". And on update of our fishbone, we are supposed to get notification in the corresponding jira tickets.  Notifications are not generating f...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

I have been suggested to use Scrum template by someone in this forum and it works preety well for my software development projects for my company. Howerver, I have faced few technical problems in it:...

• Question
• cloud
• jira
• jira-cloud

Hi,   Does anyone manage to create a ticket from Cloud to DC using a web request from AFJ? Also, we have enabled SSO on the DC instance.   BR, Alex

• Question
• automation
• cloud
• datacenter
• jira
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Problem Description: I have a custom field called "Client name" (field ID: cf[10124]) in my Jira Cloud team-managed projects. The field is of type "Short text" and is configured in multiple spaces/p...

• Question
• cloud
• jira
• jira-cloud
• jira-misc-custom-fields
• sorting

i am using in this way url = f"https://api.atlassian.com/ex/jira/{cloud_id}/rest/api/2/agile/1.0/board?projectKeyOrId=BUN" auth1 = HTTPBasicAuth(JIRA_EMAIL, api_token) headers1 = {"Accept":...

• Question
• cloud
• jira
• jira-cloud

I'm trying to add a label to a newly created child issue based on whether the parent issue has that label.  Problem I'm having is that Jira keeps trying to update the Parent Issue's Label, not ...

• Question
• cloud
• jira
• jira-cloud

Up until 26th September my JQL query worked fine.  Atlassian have made changes to their endpoints as has been well documented it is a total ClusterF.  I've managed to get the query etc work...

• Question
• cloud
• jira
• jira-cloud

The plus sign is not under the eye

• Question
• cloud
• jira
• jira-cloud

An automation rule in a Team-managed project is failing with the error 'Additional fields contains invalid field(s) in update or fields section. Story point estimate'. The project is Team-managed, a...

• Question
• cloud
• jira
• jira-cloud

I want to write an automation rule, where, when i assign a work item to a particular user, then the TEAMS field should get auto populated with a value. But Teams field is not coming in the actions op...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

Is Jira Cloud Down now?

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• organization-administration

Hi all My company has some data in ClickUp we want to migrate across to Jira. I have been using the 'External Import' -> 'ClickUp' tool with inconsistent results. I am an admin in Jira and an Ad...

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• clickup
• cloud
• external_import
• import
• jira
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Hi Team, We are implementing a workflow that processes JIRA tickets and needs to connect to an external Grafana MCP for analysis, or directly to Loki/Grafana ingress endpoints without using Grafana ...

• Question
• cloud
• jira
• jira-cloud

When a comment is provided in task, want the same comment to be automatically added in the Linked or Associated EPIC

• Question
• cloud
• jira
• jira-cloud

In March 2025, the Instructor Alex shared his view that Atlassian is going to rename the term "Issue" to "Work Items".  Personally, I am really fed-up calling tickets as issues even to a Story,...

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• data-center
• issue
• issue-type
• issuetype
• jira
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Hello team, My jira was already admin user. But still missing many function. I cannot assign issue to myself, cannot comment, missing some buttons And in profile setting I cannot find manage app.

• Question
• jira
• jira-unknown-hosting-type
• not%20applicable
• unknown-hosting-type
• user-management

Hello Community, I am an Atlassian Admin for my org. My org wants to connect Jira Cloud (Premium plan) to a proxy, Broadcom Layer 7 API Gateway, which will connect to ServiceNow. I have some Atla...

• Question
• cloud
• jira
• jira-cloud

In order to better service our internal customers, we are looking for a way to schedule and link our customer's calendars to their JIRA service desk tickets.  This way we can track capacity for ...

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not%20applicable

Hi community, For integrations security policy I have a requirement to integrate Jira with strong authentication using an IDP token. When an external tool call Jira rest API, it is required to pa...

• Question
• azure
• cloud
• jira
• jira-cloud
• rest-api

I want to capture and track meeting action items with Jira issues. Currently, I create Action Items with checkboxes on a Confluence page from meeting minutes. I want to turn those action items into...

• Question
• cloud
• confluence
• confluence-cloud
• jira
• jira-cloud

The goal is to be able to have an existing Epic template such that all new Epics created inherit its tasks/subtasks. Given that Epic Link has been deprecated, how would you go about doing so. 

• Question
• automation
• data-center
• epic-link
• jira
• jira-data-center