Jira

Hi Community folks 👋 I’m April, a product manager on Atlassian Teams (Teams). I’m sharing some upcoming changes that may affect who can view and use what Teams in your organization. If you’re an...

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Hey team 👋 Earlier in the year, we released the ability to connect your team to Jira projects and Confluence spaces, whereby they will show up in your team profile . Now you can add any web l...

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Hi everyone 👋 My name is April, I’m a product manager building Atlassian Team features. Earlier in the year, we released Managed Teams. These are teams that have been connected to a group, which...

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Last year, we began our journey to improve the language in Jira to better reflect the diverse ways teams define and manage their work. Today, we’re excited to announce the next step in this evolution...

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We're excited to introduce our new Jira Cloud Learning Collection, specifically tailored for customers migrating to Cloud. This centralized resource covers essential topics, including core end-user f...

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...eed to write custom programs that interact with Atlassian Public APIs. It takes care of authentication, optimizes for performance, manages errors, and handles other API complexities. Moreover, we d...

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We're excited to introduce our latest integration: Jira Cloud for Gmail, available now. Whether you’re managing projects, handling customer conversations, shipping code, or coordinating across tea...

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...ormatting: The ability to create branches in your form. This means the form can automatically show or hide specific questions and sections based on the user's inputs. Public access: The ability to allow t...

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Hi Jira Community, I’m excited to announce that custom business and software project templates for both team-managed and company-managed projects are now available in Jira Enterprise! This means ...

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Hi Community  , I’m April, a product manager in Atlassian Teams. We’re excited to announce that starting this week, you’ll be able to connect your Atlassian Teams to Jira projects and Conf...

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• cloud
• confluence
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  We’re making big changes to make Jira the best work management tool for every knowledge worker on every team. One recent change is making recurring work effortless by allowing you to schedul...

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Hi Jira Community, As part of the rollout of the new navigation, we’ve released the ability to add multiple board views (maximum of 5), to your business projects. Additionally, you’ll be able to ta...

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👋 Hi Jira community!  I'm Amira, a Product Manager in Jira Cloud. I am excited to announce we are bringing hierarchy to the All work view in project navigation! 🎉 This update makes it easi...

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...s the dates approach. Keep an eye on this page and check the public roadmap for the latest updates and more information on the new navigation.   Cohort T...

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  Hello community,  I'm Shikhar, a Product Manager in Jira Cloud. I'm thrilled to announce a change that is coming soon. We are introducing the ability to reply to comments on work item...

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Last year, we announced our commitment to evolving the language in our tools to better reflect the diverse ways teams define and manage their work in Jira. Starting today, we're moving to using ‘wo...

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  Hi everyone 👋 My name is April, I'm a product manager working on Atlassian Teams. I'm excited to announce that we're publicly releasing our new Team configuration called Managed T...

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👋 Hi Jira community!  I'm Amira, a Product Manager in Jira Cloud. I’d love to share two exciting updates to make your experience in the issue navigator easier than ever: Inline issue creation...

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Hey community 👋 We want to welcome you to the new year with a look back at all the ways Atlassian Intelligence (AI) helped turbocharge your Jira workflows this past year, along with a little sneak...

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Teams do their best work when they have visibility of the bigger picture and the dependencies within it. For this to happen, every team — from product and engineering to marketing and design, and bey...

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Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you get started on your Jira journey: Did you know about the free learning paths available o...

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When using SmartValues in an automation (trying to make a dynamic comment depending on IF conditionals), I am having issues with a function chain which returns true, not working properly when I e...

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Hey everyone, I’m the co-founder of FastDoc, and we’ve been building something to take the pain out of documentation for Agile teams. Our mission is to help teams share what's getting released proact...

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Hi, My company would use JIRA: Bug Tracking Template to replace existing bug tracking system. Is there any tutorial in JIRA to provide how to customize JIRA > Software Developer > bug trackin...

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need to move several epics & corresponding stories to new jira project .  don't see a "bulk move" option -- how would i move this in bulk?    

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Hi Community, I have 4 level hierarchy : Portfolio Epic > Feature > Task > Subtask in a project. My use-case is: When Portfolio Epic moves from In Progrss to Close status, then all it's l...

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Good day,  I have a user who requested for a custom field Effort Variance. This field is essentially subtracting Time Spent (sys field) from Original Estimate (sys field). I am trying to use an...

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• cloud
• jira-software

Hello,  I want to disable the sbumisson of a new request when user hits enter. We need to restrict the creation of new ticket only when the "send" button is clicked. I am using JSM Cloud but I...

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Hello all, For starters, I'm very new to Jira, trying to help out the admins with automation and I've hit my first major roadblock.   The short version is.. we have a field that is suppos...

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Hello everyone - seeking assistance on how to get my burndown chart to show data.  We have our estimation set as story points, and I've confirmed that story points are being assigned to issues a...

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How can I transfer data over from Trello to Atlassian and then delete all data from Trello account

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Hello , I just signed up for a free trial version of jira and they automatically set me up for premium at no cost for 30 days. But I will never be on premium to begin with and I just don't want to w...

• Question
• cloud
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Hi all,    I've just accidentally deleted a column view (field?) in JIRA Product Discovery called "Roadmap" that had 2 statuses (Now, Next, Later) Does anyone know how I can either resto...

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Hello,  how can we enable Atlassian Remote MCP Server? We can not find it in the Atlassian Marketplace.   Regards, Salvatore

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Hello all, I'm currently using a Team-managed Scrum project in Jira and would like to know if there's any way to customize the card or column colors based on status (e.g., TO DO, IN PROGRESS, DONE),...

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I have to reset a password for one  specific account but the reset link never comes. The email is working but the reset link mail don't come (Isn't in my spam folder).

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We would like to keep a mapping between "Customer", which is a custom field in both our JSM and our Jira projects. We also have a custom user field called TAM, (technical account manager). We want au...

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• cloud
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• jira-service-management
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Hi, I am looking for best practice/s advise from Atlassian support community. This is related to the couple of scenarios/use cases I have below that I am trying to figure out for my team as per my ma...

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How can I use Jira automation to set or update child issue due dates to always be a set number of days before the epic’s due date? 

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We are experiencing a critical bug where our automation rules cannot read the value of the system Start Date field when an issue is created. This prevents any date-based conditions or calculations fr...

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Is there a way to automatically remove the word "Clone" from the summary of issues when cloning in Jira, possibly using a smart value like {{issue.summary.replace(" Clone", "")}} in an automation rul...

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• cloud
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Hi! I'm hoping to get some help with an issue I'm facing:  The problem: I can't create a new sprint on a scrum board.  The message I receive when clicking 'Create sprint' in the backlog i...

• Question
• cloud
• jira
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Hi everyone, After a recent Jira upgrade on prem, we noticed that many of the previously available gadgets are no longer showing up when customizing dashboards. Even when I click on “Load all gadget...

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• data-center
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Hi,   I wanted to include the Team field from Plans into a Jira project. But when I create a Story in Jira and try to select a Team it says: "plan-specific team can be selected through a port...

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• plans
• portfolio-for-jira
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Hi, as written above, I will need to have the custom field appear in the card just like how the labels do when you customize this on a business project, company-managed.  Is this possible? Al...

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Hi,   I have created automation rule  for one custom field when issue is created if custom field is empty then it should show as None. Please let me know if my logic is correct as while cr...

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