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Jira Service Management
Questions
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In the email log for my Service Desk project, I see this error message sporadically in the logs: " com.microsoft.graph.core.ClientException: Error during http request." Email seems to be receiv...
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If 2 issues have similar summaries, for example ; Activated: Logical Disk Free Space is low : SERVER , Instance - D: Deactivated: Logical Disk Free Space is low : SERVER , Instance - D: ...
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Need to share issue stats via shared dashboard but manager does not want to be in the project? What is the best way to do this?
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Hi, We currently have an AD domain (abc@x.net) where we create accounts for our customers to log on to Jira ad Confluence. Our company is merging with another one and now the domain w...
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Hi everyone, I would like to know if it's possible to restrict the components list for a request type. For example, My of components are : Jira, Airtable, Outlook, Excel. My Request types are :...
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We have configured Jira Service Desk 4.7.1 to access our support email box on an email server. We don't allow automatic account creation. We like to have the correctly processed emails to be deleted...
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Hello All, I made an automation that transitions the status based on where the user falls. I keep getting the same issue. Here is the workflow Here is the rule a...
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Dear Community I have just created my first "Filter Results" gadget and have the option to "Add" and re-order fields but not an option to delete if I have added one OR delete the default fie...
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Hi, Is there a way to automatically create local active directory users using Jira ? Thanks
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Hello, I have a problem getting the value of some customfields. In the script, getCustomFieldValue(cField) returns a json object with this look: {"keys":["Current Value"]} which I wo...
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In working on automation, my rules were sending notifications to users. I want to use real users, assign them to issues but not notify them till I am ready to turn that on. It turns out that there ar...
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Ik wil een csv bestand via import2 inlezen in een specifiek bord.
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Hi All, We transitioned to Jira Service Desk (now Jira Service Management) in 2019. We did not have a Jira Admin Role at our company, so implementation of the transition was left up to us. In order ...
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Hi All, We transitioned to Jira Service Desk (now Jira Service Management) in 2019. We did not have a Jira Admin Role at our company, so implementation of the transition was left up to us. In order ...
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I have a Jira Service Management instance running in the cloud and confluence running in the server edition. (Migration to cloud is not yet possible) Can I link a knowledge Base from the J...
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My centos server crashed and wont start again, how do I retrieve my Jira Service desk database Please?
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権限不足が表示されるまではアクセス可能でしたができなくなりました。 トライアルで利用していて、管理者が自分になっていたハズです。 権限付与等の対応方法をご教授いただきたいです。
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I've been making some customization in our environment that involves object creation automatically from a jira post function. I'm using groovy to create the new object. But I'm getting a unique con...
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I used Insight to inventory software. I had a main object type (software) with two branches (Installed and Cloud) We elected to not subcategorized the assets so im trying to move an...
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hello, I have the jira cloud for slack integration installed on my site. while in slack, when I use /jira create, i see the correct projects however when my teammate uses /jira create, some random UR...
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Jira Service Desk Server Until recently, all agents and cusomers received email notifications. Currently, agents only receive notifications when a ticket is created. There are no other notifications...
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I'm trying to move from server to cloud and I get the error below. I'm over writing everything. Is there a way to skip user import and add them after I migrate the data from my back up? FA...
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I can not find where to change this text "How can we hep you" to spanish nither the background color of that text, some one can help me to understand how to do that? thank you very much
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Hi, Could someone please help me to clarify the difference between these two status in JSM default workflow for "request" issue type? https://share.getcloudapp.com/WnulAvN2 I translated to por...
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Does anyone know how to edit this to only include certain projects? It is removing the SLA from all the projects in my Jira service desk currently. Where do i identify the projects in the query? or ...
Related collections
Announcing Jira Service Management!
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
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