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Community resources
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Jira Service Management
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Bonjour, Je souhaiterais mettre en place un fonctionnement permettant à tous les clients d’une même organisation de partager automatiquement les demandes créées dans Jira Service Management (JSM). ...
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Post Functions(事後処理)のメニューを表示するアドミン権限が 知り たい 。
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Hello Jira Team, I would like to discuss potential enhancements to the Jira process for opening Storage and Backup cases. Could you please let me know who would be the appropriate person or team to...
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Here are the steps to reproduce. Pretty sure this may be a bug: Create a form/request for a portal For one of the text fields, set the 'default value' to something. Make sure the key i...
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{ "name": "mcp-server-dev", "description": "Skills for designing and building MCP servers that work seamlessly with Claude — guides you through deployment models (remote HTTP, MCPB, local), tool de...
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Does anyone use NinjaOne and successfully imported their NinjaOne data into Assets with Data Manager
We're trying to import our NinjaOne RMM data into JSM assets through Data Manager and are at a bit of a loss. We want this to be automated and have zero human input but aren't sure how to do this wit...
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I have JSM working with SLAs and Automations that send an email reminder to a Customer if they haven't responded to the Agent in # days. This is done by adding a public comment that is shared wi...
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Hello, I have been trying to get a response from support but maybe the community knows. I would like to check if Atlassian systems: 1. utilizes N-able N-central, 2. whether any systems, data, cre...
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hi everyone - i'm trying to get a form filled in through the api. A regular issue is "easy" I just fill in the consecutive numbers and put the text in. I have another form that has conditional logi...
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I’m unable to log in to my Atlassian account because the identity-verification code email never arrives. The email address is definitely correct: Atlassian successfully sent a marketing email to t...
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Jira Service Management: Tickets created from forwarded Security mailbox emails use Security account
Hi Community, I'm investigating an issue in Jira Service Management Cloud and I'm not sure what the root cause is . Current setup: - Users send emails to a shared Security mailbox. - Jira creates...
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Hi everyone, I have a requirement in Jira Service Desk (JSD) data center and would appreciate some guidance. We want to create a custom field called "Planned Sprint Date" in JSD and display it...
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I am unable to create forms , it keeps asking for space admin access . My admin has confirmed i have it , but i am unable to still create any. Can you pls guide how can i get this permissio...
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Hi everyone, I am currently configuring a pilot project for IT Asset Management in Jira Service Management for a company with around 1,000 employees and over 300 locations. To avoid starting from s...
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Background We as an organizations increasingly rely on Jira Service Management Assets as our CMDB and source of truth for applications, infrastructure, integrations, and business services, documenta...
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Hello everyone, We are using Atlassian Assets for the first time and are currently planning to move all our IT assets to Jira. We are struggling with the question of how best to structure our Asset...
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Guten Tag Support-Team, seit dem 01.08.2026 funktionieren Automations, die Bezug auf einen Kommentar an den Kunden nehmen nicht mehr. Der Kommentar an den Kunden wird als "interner Kommentar" gewer...
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Hello everyone, After the latest Assets Data Manager update, it seems that the behavior of the Dictionary Groups configuration has changed, and I'm not sure how to manage it now. Path: Assets → D...
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Hello Atlassian Community, I would like to ask if the ticketing system is available to the Free subscription of the JIRA Service Management. Best Regards, Loui
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I enabled the "Developer Escalation" feature and am noticing that the page itself can't be customized at all - like you can't change the columns displayed. Is there something I'm missing? ...
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Hi! When I traffic creative in Mission Control, and then fill out the Ad Platforms Support Intake form, I click the submit button at the bottom, and it keep sending me to the screen attached, in the...
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Playbook automations rules ran from the Playbook Actions submenu in the global automation menu does not register in the playbook execution logs. I feel like this should be a feature and I shouldn'...
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when we created users in Microsoft Entra id ,automatically in jira that user status as not invited and moving the user to local directory in authentication policy and showing in audit log that Atlass...
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Looking for advanced training on On-Prem JSM Datacenter.
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Recently migrated JIRA Software and JIRA Service Management from 10.3 to 11.3.8 License key is active and showing active in jira admin UI portal. We now have lost functioanlity (ie. Mod...
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| July 29, 2026 7:47 AM PDT | ||
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| January 16, 2025 9:24 AM PST |