Hello,
I hope you're all well. I have the following problem. A ticket is created via email in Project A (where email is configured) and then cloned in Project B. The description and summary are cloned correctly, but the automation log tells me that the attachment, which is a PDF, couldn't be cloned. I've already checked the permissions and whether the person who creates the ticket has permission to copy attachments in Project B.
I hope you can help me. Best regards!
