Jira Product Discovery

Hi, I'm matching Discovery with our needs in terms of feature requests.  What is missing right now is the option to contact/filter customers in the source system by request. The intent is to in...

• customer
• salesforce

Is there a way for users to "watch" a specific idea like they would be able to with a Jira ticket or a page in Confluence? For example somebody from CS might be interested in a new idea created to i...

Hi guys,   I found the resolution field is still Unresolved after the status is Done. I could search it out with JQL  statuscategory = Done, which is quite different from that in J...

• jira-product-discovery

Background We're experimenting with using JPD for tracking our roadmap at an initiative level. I'm trying to work through how the tool can interact with and support capacity planning for our teams. ...

• advanced-roadmaps
• capacity
• epic
• jql
• plan

We have an idea that it is finished. The delivery is all done and is in production, what is the best practice, change to archive the state? create a new DONE state?

Compass significantly beefs up the component field imho and motivates to use components Jira-project-wide in a well-defined and consistent way. Are there any plans in JPD to support the Components f...

I have around 50 custom fields in JPD, however it seems like I might have hit some sort of limit.   I am trying to create another field and receiving this error:   This name is already ...

Hello, I know its possible to link Backlog items to an OKR but is that also possible to do that with JPD items? 

• objective-key-results

I'm wondering if there's a clean way to get an outlook email thread added as an insight into Jira Product Discovery? 

• email
• insight

When I highlight text from a Sharepoint word document opened in the online Microsoft Word editor, the text doesn't populate in the Chrome Extension - it just continues to say "Select text in your bro...

The Jira mobile apps for Android and iOS can already display JPD-Issues/Ideas quite ok-ish, but some things are still missing. In particular, the Delivery and Insights tabs aren't available. And of...

• jira-mobile-apps

My understanding is that a "Select" field is text only (thus it cannot be used in a formula). Would it be feasible to select if it can be a text or a number? Or by default having it as a number as ...

Hi everyone I have seen the Solutions/Opportunities loom  to build in some form of hierarchy into managing JPD item Is there any plan to have the ability to make this more formal (i.e. create ...

Background I'm using JSM as our intake form for feedback, in which I've added a number of custom fields to collect specific information I want (eg. categories, segments etc.) I'm then using the JSM...

• custom-field
• insight
• jira-product-discovery
• jira-service-management
• property

Is it possible to change the field type of a custom field without deleting it and recreating a new one?

Jira Product Discovery allows the user to not just to "Create a delivery ticket" for an idea, but also to "Add a delivery ticket" and attach the idea to an existing Jira issue. I was trying to backl...

Using this document as a baseline: https://support.atlassian.com/jira-product-discovery/docs/link-an-idea-to-a-jira-issue/  I am a JIRA Admin for the Product Discovery Project & all Softwar...

The documentation describes that Roll-up custom formulas apply "normalization". The normalized value x for a field is defined as 100 * (x - min) / (max - min). where min and max are the min and max...

I was toying around with new icons and I realized that I could not find the Idea issue type anywhere to change it... Did I miss a setting somewhere or can't we change this icon yet?

Hi all, My team is currently assessing how we might best use JPD and was wondering whether any other teams had figured out how to best align it with innovation/human centred design processes like ...

We're using the following impact score: 60% goal impact, 10% insights, 10% votes, 20% key customers.  I think there is an issue calculating key customers. We've added weights to customers.&nb...

• custom-field
• customer

JPD documentation states: Write Your Own Write your own allows you to use a simple expression language to write their own formula. There seems to be no further info on that "simple expression la...

I’m interested in configuring MS Teams to automate the process of creating a Jira ticket from a Teams Channel chat/Comment (Teams > Jira) using the Jira Cloud app for Teams but I’m unable to find ...

Hi,   Just starting to trial this feature & am wondering if there is a way to post a View in Confluence with filters applied?   I have a View in my Discovery project that has a...

I'm trying to embed the JIRA forms to confluence for task automation but somehow the sharing/copy option is not working for me. Can someone help me use JIRA forms and embed them onto the Confluenc...