Identify all delivery tickets linked to a specific Idea

[Mirko Grahnert]

Hey there, is there a way to identify all delivery tickets that are linked to an idea, ideally through a field or JQL?

For context: Our current hour reporting is based on epics (using a 3rd party application). Reporting by epics is easy because in Jira we can group tickets by 'Epic Name', which allows us to roll up the hours spent on all tickets that are linked to a specific epic. 

As we're considering rolling out JPD to our teams, we want to be able to roll up the hours spent on all tickets that are linked to a specific idea. Is there a specific field we could use for that? 

[Jan-Hendrik Spieth · Accepted solution]

Yes, you can search for linked issues using the linkedIssues() function. The only catch is with the type of the link, because it seems the polaris link type "implements" cannot yet be used as a filter.

So for example:

issue in linkedIssues("IDEA-123")

This will return all issues that are linked to the idea, not only the delivery tickets. But maybe that still helps, already?

[Mirko Grahnert]

Thanks @Jan-Hendrik Spieth

This is helpful! The issue we have with this approach is that only tickets that are 'directly' linked to the idea show up as 'linked issues'. For example, if I link an epic to an idea, only the epic itself shows up as 'linked issue'. The child tickets that are linked to the epic however don't show up as linked to the idea. 

[Jeny Stoeva]

@Mirko Grahnert You can use the above suggestion to get the directly linked issues and linkedIssue in linkedIssues("IDEA-414") to get the linked issues and also the sub-tasks of those linked issues. This will return what you need.

[Mirko Grahnert]

Awesome, that @Jeny Stoeva

[David Laine]

I am having trouble with this - the links for the delivery tickets do not return from the JQL using linkedIssues in either of the above suggestions. 

All I want to do is return a list of the delivery tickets linked to an idea. Is this even possible or supported at the moment? Seems like a pretty regular/fundamental thing to want to do.

[Jeny Stoeva]

Hi @David Laine ,

I just checked again using linkedIssue in linkedIssues("IDEA-414") does exactly what you want to achieve. It returns:

• The linked to the IDEA delivery tickets AND
• All Subtasks of those delivery tickets

It returns everything in essence.