How to enable a form for submitting ideas?

patryk.x.ryczek
Contributor
April 17, 2023

Hi,

we are having a little trouble configuring the form for ideas. We have enabled the form in the project and in the product.

123.png

But we still don't see a button in the bottom right corner to be able to add an idea.

2 answers

1 accepted

2 votes
Answer accepted
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2023

Hi @patryk.x.ryczek , what is your project access level ? (project settings > access) Open, Limited or Private? 

The people you are sharing with, are you sure they aren't creators in the project? (the best way to check that is: if they can see the blue "create an idea" button in a list view, it means they're creators, so they won't see the form)

patryk.x.ryczek
Contributor
April 17, 2023

Project access is Open. The person I tested it with saw the blue button although his role looks like this:

 

 321.png

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2023

OK, thanks! I think I know what this is then. During the beta we're not enforcing license checks. You have 2 options:

  1. You can make the project access "Limited" and make sure this person has the "Viewer" role (not Member - Member = Creator, we're renaming that)
  2. You can make sure the system enforces license checks:

Screenshot 2023-04-17 at 11.46.49.pngScreenshot 2023-04-17 at 11.47.07.png

Like Steffen Opel _Utoolity_ likes this
patryk.x.ryczek
Contributor
April 17, 2023

Thank you very much!

Like Tanguy Crusson likes this
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2023

Did it work for you @patryk.x.ryczek ?

patryk.x.ryczek
Contributor
April 17, 2023

Yes, thank you

0 votes
Chris Timms
Rising Star
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April 17, 2023

Hello, @patryk.x.ryczek ,

I had the same issue in my testing. As Tanguy says, the button is only visible if that user role is a 'contributor'. Creators are expected to continue creating issues the way they have previously. I ended up having to use my test 'regular user' account to see the button show up.

Perhaps some feedback for the future, @Tanguy Crusson is that this button should show up no matter the user role? Sometimes Creators need managed to the same standard of minimum information just like Contributors.

Regards,

-C

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2023

Thanks @Chris Timms , we're actually adding a button so you can preview the "contributor" experience, as a creator/admin

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