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How to enable a form for submitting ideas?

patryk.x.ryczek April 17, 2023

Hi,

we are having a little trouble configuring the form for ideas. We have enabled the form in the project and in the product.

123.png

But we still don't see a button in the bottom right corner to be able to add an idea.

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Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2023

Hi @patryk.x.ryczek , what is your project access level ? (project settings > access) Open, Limited or Private? 

The people you are sharing with, are you sure they aren't creators in the project? (the best way to check that is: if they can see the blue "create an idea" button in a list view, it means they're creators, so they won't see the form)

patryk.x.ryczek April 17, 2023

Project access is Open. The person I tested it with saw the blue button although his role looks like this:

 

 321.png

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2023

OK, thanks! I think I know what this is then. During the beta we're not enforcing license checks. You have 2 options:

  1. You can make the project access "Limited" and make sure this person has the "Viewer" role (not Member - Member = Creator, we're renaming that)
  2. You can make sure the system enforces license checks:

Screenshot 2023-04-17 at 11.46.49.pngScreenshot 2023-04-17 at 11.47.07.png

Like Steffen Opel _Utoolity_ likes this
patryk.x.ryczek April 17, 2023

Thank you very much!

Like Tanguy Crusson likes this
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2023

Did it work for you @patryk.x.ryczek ?

patryk.x.ryczek April 17, 2023

Yes, thank you

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Chris Timms
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April 17, 2023

Hello, @patryk.x.ryczek ,

I had the same issue in my testing. As Tanguy says, the button is only visible if that user role is a 'contributor'. Creators are expected to continue creating issues the way they have previously. I ended up having to use my test 'regular user' account to see the button show up.

Perhaps some feedback for the future, @Tanguy Crusson is that this button should show up no matter the user role? Sometimes Creators need managed to the same standard of minimum information just like Contributors.

Regards,

-C

Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 17, 2023

Thanks @Chris Timms , we're actually adding a button so you can preview the "contributor" experience, as a creator/admin

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