Over the last few years, we’ve heard a consistent message from admins, champions, and power users: you like that Jira keeps improving, but it’s too hard to keep up with what’s changing, when it’s lan...
Hi everyone , I’ve been working with Jira for a while now, and in my project I came across a few common challenges. Sharing a few of them here along with what worked for me. These are simple thi...
Hi Community! 👋 We're excited to invite 2-3 customers to participate in an exclusive Early Access Program (EAP) for the new Jira Software Timeline. This is your chance to get early access to power...
Hey Community 👋 Happy to announce that you can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate. What's new? Easily route issues and assign wor...
📣 All aboard with Jira + Loom! Attention admins: The Teamwork Collection is here to help you improve and customize your user onboarding experience in Jira. With Jira's new custom onboarding featur...
This one is for the developers out there! We've added four new AI models to Rovo Dev CLI: Claude Haiku 4.5, Claude Opus 4.5 (the most capable model), GPT-5.2, and GPT-5.2-Codex. Check out our guida...
If you’ve been following our Bite-Size Learning Series for Jira Plans, you’ve already seen how Jira Plans can bring work from multiple projects and teams into one place. Now,...
If you are using business timeline, you might have notice the new visual changes. Before rolling it out further, we want feedback from active Jira business project users who rely on timeline planning...
Update 1/15/26 If you’ve been following this video series, you’ve seen how Jira Plans can bring work from multiple projects and teams into one place. Now, we’re making it e...
Out-of-the-box insights into productivity, bottlenecks, blockers, and areas for improvement for software teams Hey Atlassian Community ! We’re thrilled to announce that the Development f...
Hi Jira community! For the development teams out there, we've got some new resources to help you transform software development with AI-powered workflows, starting with planning in Jira. Rovo Dev...
Hey, Jira community! We know many of you are the go-to Jira experts on your teams – the ones everyone asks for tips, tricks, and best practices. We wanted you to be among the first to know we've laun...
Do you want to learn more about Atlassian? Then take a look at our video series: Atlassian Answered ⭐️ With Atlassian Answered, the amazing @Kevin Lee answers your top questions about Atl...
Hi Atlassian Community! We’re excited to announce custom onboarding for Jira Cloud. Welcome new site users with a tailored experience and set them up for success from day one. Available in Jira Pre...
Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you and your teams get started on your Jira journeys: Are you a Jira Admin? Join us...
Recently (we're not sure how recent, maybe the last two months) we're finding that we cannot add attachments to comments in Jira tickets when we edit the comments. Instead it gives the message "We c...
I've typed in the URL from my browser into the What is your URL box, and it tells me it can't find it. And at that point there are no other options to reach support.
I've been consistently hitting a "Something went wrong" error when navigating in Atlassian. It happens when I click into different spaces and also in Rovo Chat — basically everywhere I try to go. I'...
Maybe I missed something but how do we offer jira ux feedback? There are a handle of really unintuitive areas that I want to provide feedback on.
I am creating an automation to create a task with 3 sub-tasks within it on a certain day. When I click Choose Fields to Set in the sub-task and choose Parent, it doesn't show up on the screen for me ...
What are the exact resolution names your team uses to represent “canceled”?
Hello Atlassian Team, I recently received an email stating that my Cloud site will be deactivated due to inactivity. I am unable to access the site URL to reactivate it myself, and as a Free user,...
error message : Hash 1BLP83G This issue is only on chrome The link: https://owens-jira.atlassian.net/jira/software/c/projects/NCR/issues?jql=project%20%3D%20%22NCR%22%20ORDER%20BY%20c...
We would like to add a custom column called County to our All open queue. Can this be done?
We have a field in our off-boarding ticket, and what we would like to happen is when HR answers yes to the question in the field, an email is sent to our finance team to alert them. Does anyone know ...
Hi, I’m trying to create a Jira automation that automatically transitions an issue to the “Done” status once all pull requests linked to the issue are merged. Here’s my context: Jira Cloud Azure...
Hi, We are getting customers with duplicate accounts. We cannot see their email, but it shows as "private email address". Their tickets don't get auto assigned to the correct projects as the...
Hi All, I need some help with the below ScriptRunner query. I tried using it, but it is returning an error. Could someone please check and share the correct query? project = "Store Associate Technol...
when first login, it ask me to create a site.but i can not continue. Issue ID for Atlassian use: Anonymous ID: "3df9d852-e7c5-ae27-4d4b-a582f5eeaf20"
Firstly - I set up a Scheduled Task - every day at 9 - that part worked. Secondly - I am using a Lookup JQL search and it worked - it gave me all matching tickets The problem I am having, is, it re...
My team is having the same issue as these users: https://community.atlassian.com/forums/Jira-questions/can-t-login/qaq-p/3214236 https://community.atlassian.com/forums/Jira-questions/Jira-site-st...
Hi, My dashboard shows "Filter for this gadget could not be retrieved" but the filters are opened to my group. FYI I can't be this: https://support.atlassian.com/jira/kb/filter-for-this-...
Need help on this one... I created different automations to transition the parent of issues to match the child. When a Sub-task transition to In Progress, the Story transition to In Progress. ...
I have two work item collectors. I get to them by going to the gear, system and on the left under security, work item collectors. I can go into the collector and select Edit I want to add a field ...
This is follow up to another string i had going: How do i get the shareable link for a form to work... Now that the Issue collector is back in business, I want to move forward with how to replace i...
...asCredentials = await tempoProvider.hasCredentials(); if (!hasCredentials) { await tempoProvider.requestCredentials(); } return { connected: true }; }); After klicking on Configure Access a...
There is not Georgia, To choose in Billing Country Address list options.
Site: https://jiradot.atlassian.net User: - Email: viviane.ea@prestataire.sihm.fr - Problem: This user can log in and use Jira normally on jiradot, but she does not receive ANY Jira emai...
Dear Community, I believe there have been a few minor changes in behaviour of the list view in Jira Business Projects in Jira Cloud. Which makes it a bit annoying to work with the list view in daily...
Hi! How can I configure Jira to open backlog tickets in the pop-out view instead of in the sidebar view? When opening tickets in the sprint board there already is an option to open the ticket in the...
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