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Discussion List
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I would like to know how to search for ACCERT in JIRA
I have JIRA for Emirates airlines, I have been given full access but I am having trouble searching for aircraft documentation especially aircraft certificates like operators certificate or radio licence. How can I find an easy way to do this typing the aircraft registration in search bar brings up many items except the…
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within set my profile picture, how to rotate my picture? or how to change my picture?
I added my picture but its orientation is landscape NOT portrait. How to change its orientation or even change my picture
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Asset CMDB via Data Share
Are there any plans to make the asset CMDB data available via Data Share?
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Automation (Jira & Studio) cannot target Sandbox environments critical gap for safe AI/Agent testing
Hi Atlassian Community, I'm running into what I believe is a significant gap in the automation platform, and I'd love to hear if others have experienced this and whether there's a known workaround or a fix on the roadmap. The Situation Our organization has a sandbox Atlassian site (yourorg-sandbox.atlassian.net) that we…
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Best Practices for Data Storage using SAL PluginSettings (Confluence 9/10)
When developing or updating apps for Confluence 9/10, PluginSettingsFactory (SAL) is the standard API for data storage. Because SAL is a single, global flat key-value store, there are two major architectural best practices you should follow to ensure your data is safe and easily retrievable: * Unique Key Prefixes: Since…
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Errors when attempting to switch branches & when pushing Github
Hey all! Alright so super noob here I was attempting to use Sourctree (and github) as a means of source control for my project in Unreal Engine 5. The first couple commits & pushes were fine as I had no large files. Eventually once I had some larger files I got the initial stage error/warning saying I had large files, I…
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How To Deactivate Users?
Hi Team, I am working on script runner cloud scheduled Job the requirement is like deactivate users if they have been created beyond 30 days and has never logged in and doesn't belong a specific group. I checked the rest api for deactivate users but there is no api is available , also tried by using automation but not…
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workspace-File status
where can i get a descriptio of the file status in Workspace? seems there is a filer on the main window. like: all, clean, unstaged... espcially the Clean, what does that mean? Thanks
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Confluence Cloud site "astronutfarm.atlassian.net" unavailable – data recovery inquiry
Hello, I am the organization admin for the Atlassian organization "astronutfarm". Today I tried to access our Confluence Cloud site at astronutfarm.atlassian.net/wiki, and instead of the usual login/content page I get the following error: "Page unavailable — Your Atlassian Cloud site is currently unavailable." Request ID:…
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bash: xcodebuild: command not found while setting up iOS (swift) CI/CD pipeline on bitbucket?
Hello, I am a newbie on CI/CD bitbucket integration stuff. When I was trying to execute any command related to xcodebuild,(such as clean, build, etc) by specifying it in yml file, it threw me an error "bash: xcodebuild: command not found command not found". I tried multiple solutions for it but not a single command/Path…
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🎉 Your help center navigation is now customizable!
Hello Atlassian Community! I’m excited to share an important update about the next step in our journey to unlock more customization capabilities in the JSM Help Center. We have separated the Help Center navigation from the banner, paving the way for new and exciting features. This means you can now independently customize…
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Jira Timeline shows parented Tasks and Sub-tasks as top-level rows (and duplicates them)
On a team-managed business project (Jira Work Management), the Timeline view is rendering issues TWICE at the same time: once correctly nested under their real parent, and once again as a top-level row, as siblings of the project's Epics. The flat copies have no expand chevron. Every one of those 22 issues has a correct,…
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New Microsoft Teams ChatOps capabilities to manage incidents directly in Jira Service Management
When an incident is in full swing, every second counts. Your team is already in Microsoft Teams — so why should they have to switch to a browser to take action on an incident?We're excited to announce new Microsoft Teams ChatOps capabilities for Jira Service Management Cloud customers. We are delivering the ability to…
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is JIRA down or it is just our instance ?
status page https://status.atlassian.com/ shows all green, but our system is down displaying this message: Page unavailable Your Atlassian Cloud site is currently unavailable. Please check Atlassian Status for known problems. If there are no known problems and your page hasn't appeared again in 5-10 minutes then please…
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🚀 Your Knowledge Base Is the Engine Behind Your AI (JSM Feature Roundup)
Hi, Atlassian Community! 👋 If you've ever wondered why your AI features aren't quite hitting the mark or why draft replies miss the mark, the answer is almost always the same: it's not the AI. It's the knowledge behind it. Your knowledge base is the engine that powers everything. Self-service suggestions, virtual agent…
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Workforce Management in JSM: New Features Rolling Out Now!
Since launching Workforce Management (WFM) in Jira Service Management, we have been heads-down building on your feedback. We are excited to share the next wave of features that are now starting to roll out! *You can also Sign up here to test Skills-based and automated Team-based Routing. Coverage Gaps When someone becomes…
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Merging of an idea
I merged an idea and now want to revert. I go to the target idea and do not see where I can revert as an option as the resource suggest.
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Actions triggered by a button in a workflow are executed twice
Hi all, I need some help. I created a button in a workflow to perform (From Any Status to Any Status). I called the transition (button) Remever Acessos (Remove Acesses). When the agent click on this button there are triggered some actions to open tickets in another project: So, we are facing some problems related to this…
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View Jiras on a kanban board
I have created a Kanban boarding using a team (all my team members are part of this team). on the Kanban board in i do not see any jiras
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Anyone else have Assets CMDB app fall over with the Jira/JSM/Confluence incident?
System health said it was Operational, but we were getting the same error messages.
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Automation - have ELSE call another Automation?
We currently have an Automation that assigns a team to newly created tickets based on different attributes. The Automation is nearing its limit of 65 components, and I expect we will hit that limit soon. My idea is to break the existing Automation into smaller parts, but I can only do that if there's a way to have the…
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Would like to assign QE contact to components
Similarly to the functionality of Bugzilla, I am looking for a way to assign a QE contact to a component. I would like the QE contact field to be automatically populated when a work item is assigned the component. Does anyone have any suggestions? Thanks!
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not able to request a trial license for SCIM plugin, maximus number reached.
We are trying to request a trial license for User Sync: SCIM Provisioning, Group Sync for Bamboo https://marketplace.atlassian.com/apps/1221738/user-sync-scim-provisioning-group-sync-for-bamboo?tab=pricing but could not. All got message of "maximum trial license reached", but we have not even used the plugin yet. what…
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should there be separate work item types to track bugs for QA Vs. Production
What is the best practice - should there be separate work item types to track bugs for QA Vs. Production? We have a discussion going back and forth with the QA team. QA team is recommending to have a separate work item type for QA bugs (called issue) and use the "bug" type for production issues.
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Issue import fails - Specify a number for the custom field
I am trying to import some issues to Jira Product Discovery from another system. I have created the import file, mapped the value types, but getting this error for every issue: Issue can't be created due to the error/s [ Specify a number for the custom field (below 100,000,000,000,000) The error does not specify which…
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I cannot access my Trello-account - it says I don't have one (been using it for YEARS)
Sieht aus, als ob Sie zum ersten Mal bei Trello sind. Möchten Sie ein neues Trello-Konto mithilfe Ihres Atlassian-Kontos mit der E-Mail-Adresse ***** erstellen? "Looks like you're using Trello for the first time. Would you like to open a new Trello-account using your atlassian-account with your email-adress ***?" This is…
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How can I use Atlassian tools like Jira and Confluence to manage a gaming analytics project?
I’m currently working on Faceit Finders,a gaming analytics platform that helps players track and analyze their performance in competitive games. I’d like to streamline our workflow for managing feature updates, bug tracking, and content documentation. I’m exploring how to best use Jira for issue and feature tracking, and…
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Locked out of my account — lost access to my two-step verification (authenticator) app after phone i
Hello, I'm unable to log in to my Atlassian account because I no longer have access to my two-step verification authenticator app. I had a problem with my previous phone and was not able to recover or reinstall the authenticator app, so I can't generate the verification code needed to sign in. I also requested the account…
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Attempting to set the Reporter based upon taking the name from the Description field
I have been successful in pulling the name from description information where the name is in a table field Example information I have an automation set to set the Reporter field to the following {{issue.description.match("Requestor:\\s*([^|\\n\\r]+)\\s*(?=\\||\\n|\\r|$)").trim}} I have confirmed via logging that it is…
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Change Organisation Admin
The Organisation Admin for my page has now left the organisation. As I'm only a 'User Access Admin' I cannot remove her, which means I also cannot add or remove other site admins as I would like to do. Our internal IT have informed me that they are unable to change the contacts on an Altassian account. Is there a way for…
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