I'm unable to add a Google account via email in the "Channel & Self Service" section of the Jira Service Management board. Help me :/ 11.jpg » first step 22.jpg » second step
Hi @Oredata Support ,
Do you want to add a new mail account, for auto tickwet creation? AS these are the images you are showing, or do you need to add a customer to the space, so this customer can acces the JSM portal to make requests?
If this is the second, then go to the space itself, not the space settings and in the main space optoins, choose the "Customer" optoin, here you can add a new customer.
If you can access the main space view ( queues, etc), then you are not in the role Service Desk Team on the space,
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