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Hi Atlassian Community! We’re excited to announce custom onboarding for Jira Cloud. Welcome new site users with a tailored experience and set them up for success from day one. Available in Jira Pre...

• Article
• cloud
• enterprise
• jira
• jira-cloud
• jira-team-eu-25
• +1 more tag...

Hello everyone! Welcome to the Customer Service Management app on Atlassian Community! We're so glad you're here. The Customer Service Management app is Atlassian’s purpose-built customer service...

• Article
• csm
• customer-service-management

Hi Atlassian Community We’re updating the way Atlassian teams are visible in your organization. Going forward, if your organization has original user management, your Teams will have site-level ...

• Article

  Hi Startups Community! Adam here from the Atlassian for Startups team 👋 In our latest episode of Startup Stories with Atlassian, I had the fascinating opportunity to chat with Richard Ned...

• Discussion
• startup-stories

While many of us are counting down to Team '25 Europe in Barcelona, the next wave of Atlassian Connect: High Velocity events is already taking shape — and it’s bringing Atlassian’s latest innovations...

• Article
• events
• itsm
• tour

We’ve never met a personality quiz we didn’t like so we decided to make one! Find out your personal AI collaboration style in our new quiz on Work Life! Through this series of questions, you’l...

• Discussion
• ai
• artificial-intelligence
• collaboration
• quiz
• work-life

Hello Atlassian Community! I am Hollie, the Agile Transformation Lead at NDCS. The National Deaf Children's Society is a charity in the UK for deaf children with any level of hearing loss, and our ...

• Discussion

Last year, we commited to evolving the language in our tools to better reflect the diverse ways teams define and manage their work in Jira. Today, we're excited to announce that Jira's t...

• Article
• jira
• jira-cloud

Hey Atlassian Migration Program community members, Recently, we reached out to our Atlassian Champions to see if they had any questions for our product leaders regarding the Data Center End of Life...

• Article

Hi everyone 👋, We’re excited to announce that Rovo Chat in Bitbucket Cloud is now available in open beta! 🎉 Rovo Chat is your AI teammate, built right into Bitbucket, designed to help reduce to...

• Article
• bitbucket

Hi Atlassian Community, In our previous post we announced our new Rule Management APIs available for testing. Today we’re excited to announce that the Automation Rule Management API has g...

• Article
• api
• automation
• cloud-automation
• confluence
• confluence-cloud
• +8 more tags...

📣 Don't miss out on our upcoming webinar series: AI-powered ITSM: from concept to reality.  Our first webinar is coming up on September 24 at 11 am PST/AEST/CEST and is on "5 e...

• Article
• jira-service-management

Hello Jira Align community! We’re excited to share a major milestone in our journey to reimagine planning at scale: the new Jira Align roadmap experience is preparing to move from beta to general a...

• Article
• jira-align

G’day and welcome! We’re thrilled to have you join the Atlassian Remote MCP Server community - a dedicated space for anyone interested in Atlassian’s Remote MCP Server, whether you’re starting out or...

• Article

We’ve heard your feedback—and we’re thrilled to announce an exciting update: you can now customise RovoDev Code Reviewer with your team’s own standards, patterns, and instructions!   Why a...

• Article
• ai
• developer

What’s changing? We’re deprecating and removing Templates in Compass, effective December 1, 2025. This change is part of our ongoing effort to focus on features that bring the most value to ou...

• Article
• compass

  Hello Jira Admins!   We’re excited to announce the launch of a new, dedicated space designed to empower you with everything you need to be successful as a Jira administrator! Here, ...

• Article
• atl-jira-cal
• jira-admin
• jira-administration

How does it work? We regularly offer studies like interviews, usability tests, surveys, and more. When a new study is available, we email you the details and you can decide to join. New studies a...

• Article
• ai
• cli
• rewards
• rovo

Jira Service Management Assets Data Manager is now GA (General availability). We have also enhanced the Assets Data Manager and launched the Schema Data Manager Import. Atlassian acquired Airtrack...

• Article
• asset-management
• assets
• data-manager
• enterprise
• jira-service-desk-cloud
• +3 more tags...

This group is the home for important announcements from Atlassian community managers and product teams. Click “Join group” in the right hand sidebar on the group home page to automatically join the g...

• Article

The way of working today can feel like a complex web, with teams from different departments relying on each other to move projects forward. While this interconnectedness can spark innovation, it can ...

• Article
• confluence
• jira
• loom
• rovo
• teamwork-collection

Do you want to further your community forums experience? Join our exclusive activity: the Rising Star bootcamp! This bootcamp is designed to help you to become even more well-rounded community foru...

• Article
• announcements

Welcome to the Rovo Q&A Group! This launchpad is a place for you to discover information on Rovo, find peer-to-peer support, and learn about new releases. For those of you who have been in here...

• Article
• atl-evergreen
• community-launchpad
• rovo-atlassian-intelligence

Hey there and welcome! We’re thrilled to announce the relaunch of our Work Management community group, now rebranded as the Teamwork Collection community group. This group is still your home for co...

• Article
• atl-strat-cal
• cloud
• teamwork-collection
• welcome

Welcome to the Jira Admin Community Launchpad—your community resource hub for navigating this space as a Jira Admin. Whether you’re a newbie or a seasoned Jira Admin, this launchpad is designed to ...

• Article
• atl-evergreen
• atl-jira-cal
• community-launchpad

Hello. I'm trying to create a ticket in the current sprint using acli. Alternatively, I could create a ticket, then assign it to the current sprint. I could not find a way to do this. The sprint fi...

• Question
• acli
• cloud
• jira
• jira-cloud

I have a JSM Intake form that has several different types of Request Types. When the ticket has been approved we use automation to create a JIRA Business Space Ticket. I want to be able to copy the R...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hi team, Hope you all doing good.   We have a customer who want's MFA to be enabled for customer portal. Is this possible? if so please can I be pointed to the right documentation. Also let...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hello, I am experiencing login issues on second device. I get to see that a login code has been sent to associated email but even after waiting for half an hour or more, the login code is not being ...

• Question
• cloud
• trello
• trello-cloud

Hello, I have a question: where can I find the templates for when, for example, a ticket is closed and the person who sent the request receives a notification that the ticket has been closed?

• Question
• cloud
• email-notification
• jira-cloud
• template

How to manage ITL change management in Atlassian?

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hi there, A response from the Confluence Cloud V2 API Get inline comments endpoint (/wiki/api/v2/inline-comments/{id}?body-format=view) is returning an inline comment with both pageId...

• Question
• cloud
• confluence
• confluence-cloud

Dear Connect apps, You were fast. You were flexible. You let vendors build almost anything, anywhere, however they wanted. And for a long time — that freedom felt like progress. This postcard...

• Article

There is no security option in Atlassian admin to re-enroll MFA methods. User is locked out and can't get back in without an MFA code that they do not have access to. How do I go about re-enrolling M...

• Question
• cloud
• jira
• jira-cloud

I want to use Confluence to document and manage internal processes related to cost saving and efficiency. For example, tracking recurring expenses, documenting optimization steps, and maintaining sim...

• Question
• cloud
• confluence
• confluence-cloud

I need to export 3 spaces to XML so that they can be backed up. I have App Admin and User Access Admin, but when I try to export a space I get a "this is restricted" error message.  What permis...

• Question
• cloud
• confluence
• confluence-cloud

As of December 22, 2025 While editing a page the Add button is missing in the editor. I can no longer add dividers, expand, code elements etc.  This is preventing me from updating documentati...

• Question
• cloud
• confluence
• confluence-cloud

I'm having the same problem described in the question below:   https://community.atlassian.com/forums/Trello-questions/My-Board-is-closed-Ask-Open/qaq-p/3113108https://community.atlassian.com/...

• Question
• cloud
• trello
• trello-cloud

...oard? Or is the “Run automation” board action limited to single-issue context, with no true multi-issue support in Automation? If this is not supported: Is Bulk Change the only supported a...

• Question
• cloud
• jira-cloud

You’ve likely heard about Rovo - Atlassian AI assistant - and maybe you’ve even used it! Regardless, it can be very easy to either miss features, or just not know they exist. So below is a quick “at-...

• Article
• confluence
• hean-tech-tip
• rovo

Hello, one of my boards is closed. I am not able to reopen it as it is stating I am not the admin. There were only emails registered with the account & both emails are stating it is not registere...

• Question
• cloud
• trello
• trello-cloud

As a Bitbucket admin, i would like to know last 6 months user activities along with user details

• Question
• bitbucket
• bitbucket-cloud
• cloud
• not%20applicable
• security-and-access-policies

 Hi everyone, My company used to have a Confluence Cloud site at: https://manuais.atlassian.net/wiki/spaces/WSM/pages Recently we lost access. When I open the link, I get a blank white page...

• Question
• cloud
• confluence
• confluence-cloud

Could you please help me? I'm unable to access the page. https://manuais.atlassian.net/wiki/spaces/WSM/pages

• Question
• cloud
• confluence
• confluence-cloud

From ScriptRunner Behaviour we set a multi-select Assets field read-only depending on user role etc but it is still possible to remove values (not add though). It is not like this if I deselect the "...

• Question
• jira
• jira%20software
• jira-server
• server

We use Jira Premium plan in the cloud and need to connect to an on premise GitLab CE (version 18.6) - we need a step by step documentation for this specific combination. All tips & tricks we foun...

• Question
• cloud
• gitlab
• jira
• jira-cloud
• jira-service-management

There’s a moment every marketing lead knows too well. A big campaign is coming, content deadlines are shifting, half the team is juggling work across multiple projects, and everything technically e...

• Article
• calendar
• jira
• jira-cloud
• marketing
• planning
• +3 more tags...

...elp bridge the gap.   One Unified Board: Integrating Teams Without Sacrificing Autonomy To promote true “one flow” collaboration, we need a shared place where engineering and support can s...

• Article
• agile
• kanban
• release-management
• scrum

Hi Expert Need your help in setting up a scriptrunner  behaviour,  I am looking to setup a Behaviour which show Message under Project Name field  But behaviour script is not wor...

• Question
• cloud
• jira
• jira-cloud
• scriptrunner

This guide provides a technical walkthrough on synchronizing employee data from NetSuite to Assets. Why Integrate NetSuite with JSM Assets? 1. Frictionless Onboarding & Offboarding ...

• Article