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We cannot access Jira, or log a support ticket.

Marc Hughes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 26, 2026
Atlassian has broken their custom domains, home.atlassian.net works (but if you open project it redirects to custom domain). You also can't raise a support ticket because you need to enter your URL which they "can't find" because the custom domain doesn't exist in their system.

 

1 answer

1 vote
Marc Hughes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 26, 2026

The system came back up after 45 minutes.

Martin Runge
Community Champion
August 26, 2026

Good to hear.

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