Using double Pipe - Jira Assets Import Application

[jiranewbi3]

HI All,

I was following the following thread on how to import and reference multiple objects during Jira Import but it seems to not work.

https://community.atlassian.com/forums/Jira-questions/Jira-Assets-I-m-importing-a-CSV-any-way-to-map-multiple-objects/qaq-p/3068344

My CSV file is set up as follows

My import structure is as follows 

The attributes are imported properly if only one entry exists, but doesnt seem to work with more multiple entries. When I do assignment manually, the export file produces identical entry to my import csv, but it defeats the purpose of automation. 

Any suggestion on how to make it work? 

[Trudy P Claspill · Accepted solution]

Hello @jiranewbi3 

You have only half of the solution.

You do use the double-pipe in the CSV file. but you also have to use the Advanced option in the Mappings and use an AQL

Label IN ("${Combined Data${0}}")

The quote marks are because the column header has a space in it. I don't have an environment available for testing this, but I found this solution discussed in this post:

https://community.atlassian.com/forums/Jira-Service-Management/How-to-import-CSV-on-JSM-ASSET-with-multiple-Asset-on-one/qaq-p/2921492

[jiranewbi3]

Thanks Trudy! Just an FYI, double quotes were not needed as the system was able to parse it without it.