Jira TAT Report – Export Asset (Application) Field Instead of Application ID/Object ID

[Venkat Jira Admin]

We are using Jira Service Management and Jira Software Cloud. For TAT tracking, we are using the “Status Free Time” add-on.

In this add-on, we are using the Asset – “Application” field (Asset) in the column section. However, when we export the report to Excel or CSV, the Application ID/Object ID is displayed instead of the Application name/details.

Could you please advise how we can download the TAT report with the Asset field (Application) displayed properly? Is this possible using the same Status Free Time add-on, or do we need to use a different add-on or reporting solution?

[Marc -Devoteam-]

Hi @Venkat Jira Admin 

This question should be asked to the vendor/developer of the app "Status Free Time" is this is possible, as the report option seems to be in the app,