Anyone else have Assets CMDB app fall over with the Jira/JSM/Confluence incident?

[Shirley Jones]

System health said it was Operational, but we were getting the same error messages.

[Martin Runge · Accepted solution]

Hi @Shirley Jones

I don't have issues myself, but I believe it has the same root cause as this major incident: https://jira-service-management.status.atlassian.com/, as Assets has historically sat inside JSM.

Your System Health is showing green because it only lights up once Atlassian scopes an incident to your organization, which often lags. The public page at https://status.atlassian.com reacts faster.

Cheers,
Martin

[Shirley Jones]

Thanks Martin - I'd wondered if this was the case, but hadn't seen anyone else mention it.

[Arkadiusz Wroblewski]

Hello and welcome to Atlassian Community @Shirley Jones 

Please check again. It seems Operational now. Atlassian Status

Best,

Arek🤠

[Shirley Jones]

Thanks Arek.
As I finished my day yesterday ~1645 NZST, it seemed to be coming back up.