Community resources
Community resources
Community resources
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Hey Community! 👋 We’re celebrating teams that are ready to break old ways of working with a mega badge challenge.🏅 Shatter the Service Quo: Break Stuff, Earn Badges is all about exploring the A...
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We’re excited to announce a major upgrade to the Jira Software project timeline. Soon, you’ll experience a better timeline that designed to help software teams plan, track, and deliver work with grea...
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Atlassian AI content guidelines allow the use of AI for formatting, language, and polishing, provided the core contribution is human-written, accurate, and helpful. Wholly AI-generated content withou...
- Article
- announcements
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Hi, community! Jira Forge custom fields data is now available on Analytics and data share. Forge custom fields are special types of custom fields created by Forge apps. These fields are added to Ji...
- Article
- analytics
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We're thrilled to announce that Workforce Management (WFM) in Jira Service Management is officially live. This has been a long time coming. Workforce Management brings native schedule management, r...
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Hello Atlassian Community! 👋 We're thrilled to announce a major milestone in our omnichannel support journey: Live Chat for the Customer Service Management (CSM) app is now officially in Open Beta...
- Article
- customer-service-management
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Featured Join our research study: Seeking participants to help us improve test management in Bitbucket
Hi everyone, I'm Varsha I work on Bitbucket Cloud at Atlassian. We're exploring how users manage tests in their CI/CD pipelines, especially when tests behave unpredictably, and we'd love your insig...
- Article
- bitbucket
- bitbucket-cloud
- cloud
- research
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Featured Jira Board and Filters tables and Sprint 'Activated at' column available in Analytics + Data Share
Hi community! Jira Board related tables, Jira Filters table and a new 'Activated at' column in the Sprint table are now available in Analytics and data share. These additions make it possible to un...
- Article
- analytics
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Hi everyone, At Team 26 in Anaheim, Bitbucket's Head of Product, Chris Clarke, and Edmund Munday, Principal PM for Bitbucket Pipelines, delivered a talk on how we're building Bitbucket for the AI-e...
- Article
- bitbucket
- bitbucket-cloud
- cloud
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Hey Community! 👋 We all know that moment — you set up an automation rule, it runs for the first time, and you think… "Why didn't I do this sooner?!" Maybe it's a simple one tha...
- Discussion
- automation
- cloud
- jira
- jira-cloud
- productivity
- +1 more tag...
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Hello Bitbucket community 👋 In December, we shared plans to introduce pricing for self-hosted runners, and you told us loud and clear that a free option matters. Today, as Premium runners are gene...
- Article
- bitbucket
- bitbucket-cloud
- cloud
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The AI paradigm shift didn't just give us better tools; it made us rethink how work gets done. And the Jira engineering team has spent the past year doing exactly that: reimagining how they plan, bui...
- Article
- atl-jira-cal
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The new Admin Journey for Assets Data Manager will start rollout today . Assets Data Manager is part of the Assets within Service Collection - Premium and Enterprise plans. Over the coming weeks, all...
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Hey Community 👋, We are pleased to announce that the new Customisable Space Summary page for Jira Service Management is rolling out to customers on premium and enterprise editions. The new experie...
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After working with Jira for a few years, I started wondering about something strange. Why do we archive emails, clean up old files, and delete unused applications, but we keep Jira tickets forever?...
- Article
- atlassian
- jira
- jira-admin
- jira-cloud
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Service Collection brings together the following apps and AI agents to help you deliver exceptional service experiences across your startup: Jira Service Management (JSM): Internal service manage...
- Article
- assets
- csm
- jsm
- new-to-jsm
- startup
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Featured Welcome to the Loom Community
The best Loom users didn't figure it out alone. They found a community. Whether you're here because something's broken, because you know there's more Loom can do, or because you want to see how other...
- Article
- loom
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The trail to better teamwork starts at Learning Camp! 🏕️ Join us at any stop on our international roadshow to see how Teamwork Collection boosts collaboration, improves outcomes, and unlocks AI-powe...
- Article
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Hi everyone! We’re shaping the roadmap for Omnichannel support in the CSM app and want to hear from YOU about what matters most. Your feedback will help us identify key channels, needed capabilit...
- Article
- customer-service-management
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Featured What's your team connection language? Take the quiz to find out + earn the Work Life badge!
We've all been there - staring at a message from a coworker, wondering what do they actually mean by that? 😅 That mental energy spent decoding tone, intent, and meaning? It's called emotional over...
- Discussion
- communication
- teamwork-lab
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Hi Teams community 👋 We’ve been listening closely to your feedback, and we’re so excited to share a bunch of new features designed to make Teams even more powerful and easy to use. Here’s a look a...
- Article
- atlassian-teams
- cloud
- rovo
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This is the first installment in a 5-part series highlighting the biggest Atlassian Platform announcements from Team '26 US: The Atlassian Platform - start your AI and cloud journey with the Atla...
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Featured 🚀 Startup Stories with Atlassian: Why Your Tech Stack Is a Recruiting Tool – The SourceIQ Story
Hey Startups Community! Adam here from the Atlassian for Startups team 👋 In our latest episode of Startup Stories with Atlassian, I sat down with Alan Bray, Founder of SourceIQ, for a conversation...
- Discussion
- startup-stories
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Hi Teamwork Lab! 👋 How much time does your organization lose each week to status hunting, context switching, and decisions that live in someone's head instead of in your system of work? Many tea...
- Article
- confluence
- devops
- jira
- loom
- rovo
- +1 more tag...
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You may have noticed we've shipped a new export experience for Automation audit logs, making it easier to analyse, report on, and archive your automation activity. What's New You can now export y...
- Article
- automation
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Good day, I'am working on a project where we interact with Bitbucket api's. The goal is to be able to download repositories in a zip format. The end point fetched is the following: "https:...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Hello everyone. Im looking to transition into an analyst role,and I have noticed most of the roles require Jira but im unsure which cert to opursue as theres a number. Would really appreciate your i...
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When creating a Jira issue, ask one question: what role does this work play in the project? An Epic represents a larger body of work. Stories and Tasks represent the work needed to deliver it. Subt...
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On click of ask a question -> the apps that are listed are -Jira, confluece, followed by 10+ Status page not sure where these are linked to. Is anyone else facing this issue? Please refer s...
- Question
- cloud
- statuspage
- statuspage-cloud
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If your site has been through the Field schemes migration already, or is waiting for it, this question is for you. Quick recap for anyone catching up: per Atlassian's announcement on the future of ...
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Hi I need some information for our Gvt Assurers about where the data is handled for Rovo, within our Jira Premium org. can you help with that? It is at all possible that ...
- Question
- cloud
- jira
- jira-cloud
- rovo-atlassian-intelligence
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Hi, I'm having an issue with a document/page that I uploaded to Confluence and would appreciate some guidance. I accidentally uploaded/created the wrong parent page and would now like t...
- Question
- confluence
- confluence-data-center
- data-center
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Dear Atlassian Support, We have recently noticed a change in the appearance of Jira email notifications received by our users. We would appreciate confirmation that the design and visual elements s...
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When a new employee joins, HR, management, and payroll are aligned. But IT is often left guessing which groups or permissions are required. HR knows the employee. IT has to know the ac...
- Article
- jira
- access
- admin
- administration
- cloud
- +5 more tags...
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I’m exploring career options after completing a digital marketing course. What kind of roles can beginners apply for, such as SEO, PPC, social media, or content marketing? I’d also like to know which...
- Question
- data-center
- jira
- jira-data-center
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Similarly to the functionality of Bugzilla, I am looking for a way to assign a QE contact to a component. I would like the QE contact field to be automatically populated when a work item is assigned ...
- Question
- cloud
- jira
- jira-cloud
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Disclosure: I build Approval Nudge at Quietmill. Deactivating the account does not remove the person from an approval already waiting for them. An approver leaves the company on Friday. Thei...
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It's Thursday! Last January, I flew back home to Iceland to celebrate my mom's 90th birthday. I am the youngest of five siblings. My dad passed away 33 years ago so she has been on her own for...
- Article
- featured-groups
- throwback-thursday
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Hi, I wonder if there is any guidance demonstrating that under what circumstances the ticket needs to be re-reviewed? We got an signed-off open-source project which is ready to launch publicl...
- Question
- cloud
- jira
- jira-cloud
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Trello Automation editor infinitely loads Problem I am unable to create or edit any Trello Automation. The Automation editor loads indefinitely and never opens. The problem affects: Rules Du...
- Question
- cloud
- trello
- trello-cloud
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Hello Atlassian Support, I am the administrator of a Bitbucket Cloud workspace and I urgently need assistance recovering historical data from the legacy Bitbucket Issue Tracker. We had important pr...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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I work on BetterBoard at Released, so this post uses BetterBoard as the example. On an incident board, a ticket reporting VPN access problems can look much like any othe...
- Article
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Hi Atlassian Support, We have two Atlassian organizations that both belong to the same company. This appears to be a historical artefact: our Bitbucket workspace was created under an older account, ...
- Question
- atlassian-account
- bitbucket
- cloud
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Have logged in to Trello to discover all my workflow daily task checklists collated and completed over a year and a half are apparently missing. Has anyone experienced this? Why? Most importantly, we...
- Question
- cloud
- trello
- trello-cloud
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I'm trying to pay for a subscription and ran into a problem. Instead of upgrading one workspace, they're trying to charge me for two workspaces.
- Question
- cloud
- trello
- trello-cloud
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I've got a customer who posed this question: whether the live/on-demand sessions advertised on the ATL learning site are recorded and made available for those that can't attend?
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Hi, I am trying to recover an old personal Trello board. The board still exists and I can access it through its old direct URL, but Trello says that the board is closed and that I should contact on...
- Question
- cloud
- trello
- trello-cloud
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...efore that Portfolio for Jira), and that is what most people reach for. The same commenter added the honest caveat: it is not a true Jira configuration. It sits on top. That caveat is the whole story, r...
- Article
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There was a UI update for which quick actions are available under a comment. Quickly creating a task as one of them. This is now hidden behind the three dot menu all the way on the right. I ...
- Question
- bitbucket
- bitbucket-cloud
- cloud
- ui
- ux
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- Question
- bitbucket
- bitbucket-cloud
- cloud
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