Subscription Payment

[Evgenii Yavtyshenko]

I'm trying to pay for a subscription and ran into a problem.
Instead of upgrading one workspace, they're trying to charge me for two workspaces.

[Tomislav Tobijas · Accepted solution]

Hi @Evgenii Yavtyshenko ,

From the screenshot, I can see you have 1 workspace member (guessing that's you?) and one multi-board guest, which is, in billing terms, treated the same as a workspace member.

You can follow the instructions here, Multi-board guests to check that out and potentially remove that user or convert it to a free single-board guest. 👀

Cheers,
Tobi