Welcome to the Loom Community

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The best Loom users didn't figure it out alone. They found a community. Whether you're here because something's broken, because you know there's more Loom can do, or because you want to see how other teams are using it - this is where it all happens. Real questions. Real workflows. Real feedback that reaches the product team. This is where Loom users come to get better, faster, and smarter — together.

Here's how to make the most of the Loom Community:

🚀 Just getting started with Loom?

New to Loom or new to using it well? These will get you up and running fast:

• Getting started with Loom Launchpad - beginner guides, webinars, self-paced courses, and demos of Loom's top features, all in one place

• Loom adoption - everything you need to support your team's Loom rollout: playbooks, templates, and onboarding tools

• Bite-Sized Learning: Sharing Looms to the Atlassian Community - learn how to embed Loom videos in your community posts (and earn a Kudos badge while you're at it)

💡 Want to see how others use Loom?

This is where the community really shines. Check out these amazing real stories from Loom users all over the world showing how Loom fits into their daily work:

• How marketing teams can make teamwork more human, clear, and effective with Loom - a Champion's take on replacing meetings with async video across a marketing org

• Stop Calling Loom a Screen Recorder - why Loom is a communication tool, not just a recording one, and how reframing it changes everything

• Why I love Loom (with Confluence and Jira) as a Marketing Lead — a Champion's story about running a distributed marketing team on async video. Over 626,000 views and counting!

• 🎥 When to Send a Loom: My Favorite Everyday Use Cases! - practical tips on the best moments to hit record instead of typing a message

• Browse the Loom Q&A forum to see what people are building, asking, and discovering right now

🆘 Need help with your account?

Dealing with a billing issue, login problem, or something that needs Atlassian Support? Start here:

• Need help with your Loom account? Here's how to contact Support (and get help faster) - the fastest path to the right support channel, whether it's billing, login, or a bug

• Logging in to Loom after your account is moved to Atlassian - if you're seeing a new Atlassian sign-in page, this explains what changed and how to log in

🏆 Want to go deeper? Become a Community Champion!

If you love Loom and want to help others discover what it can do, the Champions program is for you. Champions get early access to features, free certifications, a private community with 1,500+ Atlassians, and VIP experiences — all for doing what they already love.

• Become a Community Champion and Help the Loom Community Thrive 💜 - what Champions do, what you get, and how to start your journey

• Become an Atlassian Champion | Atlassian Community — the official Champions program page

📣 How to get the most out of Loom community

A few quick tips:

• Click "Watch" on the Loom | Atlassian Community to get notified about new posts — you'll be the first to see product updates, tips, and discussions

• Share what works — a tip, a screenshot, a short Loom showing your workflow. The best community content comes from people like you

• Ask questions — no question is too basic. If you're wondering, someone else is too

• Give feedback — feature ideas, workflow suggestions, or things you wish Loom did differently or more. The product team reads this forum, and your voice matters

👋 Where it all began

This community launched in 2025 with a small group of Atlassian Loommates and a simple goal: make this the place where Loom users can learn from each other. If you want to see how it started, check out the Welcome to the new Loom community! original welcome post.

A lot has changed since then. The community has grown. The product has evolved. And we're just getting started. Welcome to the Loom Community. We're glad you're here. 💜