I am looking to pre-schedule several maintenance windows, but we will be handling the customer communications separately. If I create a maintenance window in the tool for next week, and uncheck all o...
We've noticed that the Statuspage RSS is using "pubDate" as the "change date", this is confusing some feed readers since "pubDate" is meant to be used to timestamp when a post was posted, ref. R...
Can you please let me know how to change the background color of my STATUS PAGE and need more customizations on the page. Do I need to subscribe for a plan as Im not able to do any changes on the bac...
Can I change the back ground , logo for the status page : https://optty2.statuspage.io/ Could you please guide me with the instructions how can thee back ground change with the new banner/templates...
Hi, I want to ask if we need both private and public page do we need to subscribe to both plan or private plan comes with public page feature as well?
We are currently exploring a potential server-to-cloud migration for our Atlassian suite. As part of our due diligence, we are required to ensure that all cloud services used by the university meet t...
I scheduled a Scheduled Maintenance Status Page today at 5:46pm CT (about). It was scheduled for the window of 10:30pm - 11:00pm CT (3:30am - 4:00am UTC). Immediately after I scheduled ...
I want to delete my account, but I can't.
Hello, I want to know how to fix an issue when entering the email for subscription via email, I get the error message 'Oops, something went wrong while subscribing you! Let's reload the page and try ...
My application is using React + Node.js. I want to integrate statuspage with my app. How to do it?
We have the business plan with 5000 subscribers. In StatusPage, we have 12 StatusPages for 12 products. One product shows 0 of 5000 subscribers. The rest of the products show 0 of 25 subscribers. We ...
When will the OpsGenie feature that allows monitoring of 3rd party Atlassian Status Pages be migrated to JSM? This doesn't appear to be covered in any of the migration documentation or FAQs sh...
Hello, our idp management team has some remarks on the way statuspage implements SAML for private pages: - for signing : atlassian works with self signed certificates, that is not a good practice a...
I currently can only select GMT timezones in statuspage. Of course I can select GMT+00:00 to reflect the UTC timezone. However, I would like to display UTC instead of GMT. How can I do that?
Can statuspage be configured to automatically send email notifications 10 days and 3 days prior to the scheduled maintenance?
Hello, Is it possible to use other words (UP or DOWN) in the Object of the email with the automation process ? I want to add or replace with "NEW" = "DOWN" and "CLOSED" = "UP".&nb...
Statuspage Intercom integration in the home section of Intercom chat widget doesn’t get updated automatically when switching between pages or when calling manually Intercom(‘update’). We can ...
I have different MS Teams channels that I would like to send different incident notifications to each. I have configured both MS Teams channels in the apps sections with MS Teams webhook/workfl...
Does anyone know if I can customize the font size and formatting of text in the Message Body section of an Incident Template?
I am currently working on a project to use statuspage to send partner notifications for changes. In order for me to do this I need to first find a way to send emails to targeted groups. I am hoping I...
I am running a curl against https://status.atlassian.com/api/v2/components.json. When I do so, I do not get any components back: { "page": { "id": "0f5...
We currently have the Jira app for Statuspage configured in a Jira Software project. Can it also be configured for a Jira Service Management (JSM) project? When I check the list of projects available...
Is it possible to set that monitoring events that only last a short time are not included in the measurement? Incidents that last less than 5 minutes should also not be displayed.
Hi everyone, I’ve been using Statuspage.io to manage incident reporting and communications for our team, but I’m running into a few challenges when trying to integrate it with other tools in our wor...
I imported a subscribers using csv file and on skip confirmation notification i set it to yes however after the subscriber successfully imported it says unconfirmed and they need to manually confirme...
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