Looking to update the status name but I can't figure out how to do it besides add and delete.
Environment Jira Cloud Jira Service Management source project Jira Software destination project What I'm Trying to Accomplish I have an automation rule that fires when a JSM ticket transitions...
Please give me your suggestions
hello, Anyone knows why I keep getting this message when trying to send a web request? API token without scope is base64 encoded via https://www.base64encode.org/
One day the Rovo assistants and Agents are there, and another they are not.
I'm using a service account with the scopes: read:jira-work write:jira-work manage:jira-project When I do the API call, it gives the following the error: { "errorMessages": [...
I have setup an external user with one of our partners to have billing admin access, but whenever they try to access the Billing Preview menu from the Administration site they get a permission denied...
The Issue collector we were using over the weekend stopped working. We get a generic "you must specify a summary of the issue", most likely caused by a now required field we are not passing. I have f...
Hi, I have logged in back to Bitbucket three years later after last login. But I can't find my repositories and workspaces. Everything is empty. Where I can find my repositories?
The kanban board from the second project is not visible to the employee, but both projects share the same permission schema. I followed https://support.atlassian.com/jira/kb/board-does-not-exist...
Hi Team, We are attempting to install Jira Data Center 11.3.4 silently using default parameters. However, we are facing the following issues: The Jira service starts successfully after installatio...
Hello, everyone! I'm struggling with the following issue - when a work item key is typed into the search bar, Jira sends back an error, even though this item exists. It does this 2-3 times, ...
Product: Jira Software Cloud — Version 1001.0.0-SNAPSHOT, Build 100291 (2026-05-04), Company Managed space What I did: I have a Kanban board and using the Kanban backlog instead of a dedicated co...
Hi Team, So i was trying to find ways to calculate start and end dates and exclude sat sun but I can't seem to find a working solution. So for my flow, I use {{issue.Start da...
Why do the terms on your website have an effective date of August 2026. Where are the current terms? Many thanks
Hi everyone, I need some guidance regarding a Jira automation workflow. Here is my current setup: A user requests an account creation in Project A. If the "AD" field is empty, the trigger transitio...
I have a space where I cannot save time tracking from the BOARD view. This error occurred for the first time on May 4th, 2026. It was working before. I need to open the specific task in full m...
New to Jira/JSM and one instance spined up from a colleague without mail server, or at least it shows only "localhost", the mails they want to use are added in admin.atlassian.com . There is a variet...
Hello i'm a full-stack dev by day and I've been working with Forge and ScriptRunner long enough that I think I could build something people would actually pay for. Nothing crazy — just something that...
I want permission to delete unwanted items from JIRA.
Hi Adelina / Atlassian Support Team, I previously reached out regarding an account access issue for the cloud site "superpmt2.atlassian.net". Unfortunately, I was tied up with some personal matters ...
Hi there, I'm trying to add a comment to a ticket, where the content depends on some conditional logic. {{#if(equals(issue.Change rating, "Low"))}} As this is a Low risk change, this will not requ...
Does not work: issueFunction in childrenOf("key in (PM968-1805, PM968-1804, PM968-1812)") AND issuetype = "Test Plan" Need a filter for filtering all defects linked to the test execution linke...
Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: 918c33b7f2ec4586bcbcca8c743a92d8)
Hello! We've been on hiatus from a project for a while and just noticed that our Jira project was deleted due to inactivity. It looks like it's been deactivated for 50 days at this point, and acco...
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