The check list connection shows 503 error

[Mordecai Yang]

[Nikola Perisic]

Hi @Mordecai Yang 

This means the issues is with the application itself, nothing wrong from your side. If the error keeps happening, contact their vendor support.

[Philipp Sendek _catworkx_]

Hi @Mordecai Yang ,

Are you still experiencing this issue? In Cloud environments it happens that apps could have hiccups which get fixed "automatically".

If not, I would recommend to open a ticket with the vendor of the app so that you can specific support. This community is a great spot to ask questions, but it's usually not an official support channel for Marketplace App vendors.

You can find their official support channel here: https://okapya.atlassian.net/servicedesk/customer/portals

Greetings
Philipp

[Gracjan Wesołowski _HeroCoders_]

Hi @Mordecai Yang 

As mentioned by @NIHARIKA PANNALA, we had an incident related to our infrastructure, and it is now resolved.

I appreciate your understanding.

Best Regards,

Gracjan

[NIHARIKA PANNALA]

Hi,
The checklist had a global issue a few hours ago, but it is now resolved

Status:  https://status.herocoders.com