Changelog is giving story points and sprints related for most of the issues, but not all

[Mateusz Wąsalski]

Heyo,

I've got weird bug. I'm using this url  "https://company.atlassian.net/rest/api/3/search/jql" to get all issues.

From changelog we are getting info about story points, sprints etc. but not for every issue it works. Not sure what to do with it, because we are checking story points change and we cannot do it for every single issues, because we have problem with some of them.

For example we have project 123, we are taking issues only from this project and issue tax-123 doesnt have any info about story points, sprint related to it and tax-234 has full history, first story point change, second, first sprint, second, third (because it's being moved to new sprint every two weeks) etc. 

Did you face problem like above ? 

[Fabio Racobaldo _Catworkx_]

Hi @Mateusz Wąsalski ,

in changelog you have information about fields changed.

In your example, probably, tax-123 has been created with story point and sprint field valued (it will not appear in the changelog) and tax-234 had those field changed after creation. Isn't?

Please let me know,

Fabio

[Arkadiusz Wroblewski]

Hello @Mateusz Wąsalski 

Jira’s changelog only tracks active modifications. If Story Points or Sprints were set during creation, imported, or migrated, no historical entry exists, and you must pull the values from the current fields response instead.

Check the History tab in the Jira UI. If the changes show up in the UI but not the API, check your pagination via isLast or switch to the bulk fetch endpoint using exact custom field IDs. Check that and go from there.

If you are quite sure this is a bug, raise a ticket with Atlassian Support and ask them to confirm whether it is actually a bug or intended behavior.