Community resources
Community resources
Jira
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We're just switching to the new navigation, but we have an issue because the font in the navigation bar is black, which doesn't work with our brand's background colour - green. Previous...
- Question
- cloud
- jira
- jira-cloud
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We have a work intake form in Smartsheet that's feeds into a Kanban board where we have specific fields, such as owner, dates, priority, etc. Can we import this over to JIRA without loosing any of th...
- Question
- cloud
- jira
- jira-cloud
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In order to identity what needs to be tested and critical changes to installation, we want to know what has changed in Jira since the current installation, 9.5.1.
- Question
- data-center
- jira
- jira-data-center
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I am currently trying to reactivate my subscription in order to recreate a new ITSM project, but I am unable to see the "Subscriptions" tab under the Billing section in my account. Without access to...
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Hello everyone. Since today we see a header line above the list of sub-tasks in our issues. This line takes up a lot of space and we don't need it. The community posts on this topic are over 10 ye...
- Question
- cloud
- jira
- jira-cloud
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Hello community. I have an automation (python) creating spaces for users when they request them via service desk. Works as intended, with only one single issue: If a space is in trash...
- Question
- cloud
- confluence
- confluence-cloud
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Hi, This is a bump to question 2960720 which basically got no answer. I get 500 errors when trying to move tickets or publish workflows. I cannot access the logs of the error as we are using ...
- Question
- cloud
- jira
- jira-cloud
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I have been managing our Atlassian products for 13 years and a lot of changes have happened. When Jira started we had just Jira, then confluence, followed later by bitbucket, and 2 years ago added Ji...
- Question
- cloud
- jira
- jira-cloud
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Hi, We are using Entra ID to manage our users. In Entra ID a user is shown as active. But in Atlassian they are shown as deactivated. They can't be reactivated on the Atlassian sid...
- Question
- cloud
- jira
- jira-cloud
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Hello, We used the premium trial at the start of our Jira project. Our trial ended and it converted us to a free plan (an email confirmed this). However, it randomly kicked everyone out and ...
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...ilter is active and I have update the viewers from private to public (vice-versa) but same result. Here is the script that I have used: #dummy test for private import requests f...
- Question
- cloud
- jira
- jira-cloud
- rest-api
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I am trying to access JIRA API using Google APP script but ia m getting HTML error. Help me with this
- Question
- app-script
- data-center
- jira
- jira-data-center
- rest-api
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Hi, could you help give me the public IP range of our company DNS? airwallex.atlassian.net we want to add this to our service egress white list. thanks.
- Question
- cloud
- jira
- jira-cloud
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Can you explain the calculations and the chart in general for workload on the sprint report page. there is no proper legend, the calculations are done based on issue count, the option to swicth to st...
- Question
- cloud
- jira
- jira-cloud
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Hi Team, We have a dashboard with a chart widget in it. I need to extract the data inside the widget. Is there any JIRA Rest API which can get the details ?
- Question
- cloud
- jira
- jira-cloud
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Hello, We are trying to create Issue from Salesforce but an error has occurred "The session has expired. Please refresh the page.". We are using JiraIssuesComponent in Visualforce page to connect J...
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Hi, My team is developing a connect app, where we store data in the Jira issue properties, and now we want to make the issues filterable with these properties, so I looked into the connect module: j...
- Question
- cloud
- issue-property
- jira
- jira-cloud
- jql
- +1 more tag...
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Hello, Ive made a POC where we have an issue type and sub-tasks. The design is that when a new Event is logged we will have the subtasks auto-generated for the event manager. Based on a select list...
- Question
- data-center
- jira
- jira-data-center
- scriptrunner
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How can i Copy subtask comments to Parent task via automation rule
- Question
- cloud
- jira
- jira-cloud
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The name of my states on jira since yesterday has changed and now they are all in English (I speak Italian). I checked the translations section of the states and there are all the translations entere...
- Question
- cloud
- jira
- jira-cloud
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my custom field Select List (cascading) type does not appear in automation. I need it to create a record to Jira Software. does Select List(cascading) still not supported? is there another way ...
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hi, we need Jira Roadmap Gadget ! But we read that it will be stopped by May '25. What is a good replacement for it? Why is support stopped? I can see there are many people not happy about this. ...
- Question
- cloud
- gadget
- jira
- jira-cloud
- roadmap
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I want to migrate a specific project between Jira clouds. I exported a CSV and tried to import it, but got an error. Also, I am unable to open the error log file. As an alternative, I thought about e...
- Question
- cloud
- jira
- jira-cloud
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Jiraクラウド間で特定のプロジェクトを移行させたいです。 CSVをエクスポートして、インポートを試みましたが、エラーが出ました。また、エラーログのファイルも開けない状況です。 別の手段として、CloudのバックアップからZipファイルをエクスポートして、インポートすることも考えましたが、移行先のデータが全て上書きされてしまうことが懸念で実行できていません。 なにか良い方法を教えていただきたいです
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My account has been suspended even though, i am using with 9 members. Kindly look into this matter and reactivate free account to continue using JIRA amazing features. Here is the link: https://me...
- Question
- cloud
- jira
- jira-cloud
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