Need Help Migrating Projects Across Different Atlassian Organizations

[Prabakar]

Hi Team,

I’m looking to migrate a few projects from one Atlassian organization to another, including all associated data such as issues, attachments, comments, users, workflows, and custom fields.

We attempted to use the Data Transfer option, but it appears to only support transfers between sites within the same organization.

Example Scenario:

• Source: x.atlassian.net (Org A)
  Projects: P1, P2
• Target: y.atlassian.net (Org B)

Both sites belong to separate Atlassian organizations, and we need to move P1 and P2 from Org A to Org B.

Could you please advise on the best approach or tools available to perform this type of cross-org migration?

Thanks in advance!

[Marc - Devoteam]

HI @Prabakar 

This should be possible from instance to instance, you will need to be org admin in both instances, as I can do this.

You could try to make a full backup of your site and create a new site on the other organization, import the backup and then move the data from one site to the other.

Use the 30 day trail (standard or premium), most of the time you can also do this with 3rd party tooling

See also documentation, that outlines options, like;

https://confluence.atlassian.com/adminjiraserver0818/merging-jira-instances-1167724788.html 

https://community.atlassian.com/forums/Jira-Service-Management/Merging-two-instances-into-one/qaq-p/2910811 

[Pallavi Shirodkar]

Hi @Prabakar 

Because it only allows transfers inside the same organization, the "Data Transfer" option will not function for moving Jira projects and all related data (issues, attachments, comments, users, workflows, and custom fields) between two different Atlassian organizations on Jira Cloud.

You can use the following tool

Jira Cloud Cloud Migration Tool + Configuration Manager: To move projects between Jira Cloud sites across various enterprises, use these two tools together. These applications enable the lossless transfer of user-generated content, configurations, and entire project data. To make the migration process easier, Configuration Manager is deployed on the target Jira Cloud site and the Cloud Migration Tool is temporarily installed on a Jira Server or Data Center instance.

Hope this helps!

[Valerie Knapp]

Hi @Prabakar , thanks for your post.

Have you checked out the cloud migration assistant - https://support.atlassian.com/migration/docs/what-is-jira-cloud-migration-assistant/ ?

I think this is more what you need. Also, if there is budget, a lot of people use a solution partner for this kind of complex migration (no pressure) - https://partnerdirectory.atlassian.com/ 

Please consider also to open a support ticket for 'migration support' to the service desk, just in case you get stuck and need help - https://support.atlassian.com/contact/#/ 

Best wishes