I have been away from Jira for a few weeks, and have come back to a new List view. However, I recall I could view tasks in its parent-child hierarchy but still Group by Status It seems this criti...
Hi all, I am using the Jira Cloud API to fetch sprint details: /rest/ green hopper /1.0/rapid/charts/ sprint report ?rapid View Id={rapid View Id}& sprint Id= { sprint Id} In my case, I have a...
Was there a change in workflow of Jira ticket status. We have an issue with our "India IMP Kanban Board". We are are unable to move the tickets in progress. For tickets under new column...
Hi all, I would like to get a list of work items that contain an attachment that has a filename longer than 50 chars. Then, I'd like to send this list as an email. What I tried is: Sma...
Hello, On my active sprint board i have the option to create issues out of a column directly. Looks like this seems like it is connected to the "blocked" status, cause every time I m...
Last year, we commited to evolving the language in our tools to better reflect the diverse ways teams define and manage their work in Jira. Today, we're excited to announce that Jira's t...
Hello, Jira Support Team, We are currently using a self-hosted Jira server, version v9.12.26#9120026. I am writing to inquire about an issue I'm encountering with the REST API for handling attachme...
Dear Atlassian Support Team, this is Donghwa Cho from Redbutton. Currently, our Confluence account is connected with Daou Office email. We are planning to migrate our email system to Google Workspa...
Hello, I want to create a project picker field but I know the original field Jira provides does not allow restricting the options. Like if I change the create issue permission on a project and don't...
Hello Admin, Currently using Jira Cloud Product, I want to extract all custom fields with associated screen issue so I can evaluate all customs fields that are frequently use in our project....
https://xxx.atlassian.net/plugins/servlet/ac/com.kaanha.reports/jira-reports-appmenu?project.key=DEV&project.id=11200 now I can't open this, please help me check, thanks
At the beginning of my automation, I have a variable created called Digit. It uses this {{issue.labels.match(".*?(\\d+)$")|number}} and my log files indicate it is populating correctly.&nb...
Hi, We need to know how many schedulers can run simultaneously on Jira. Is this number configurable, and if so, where can it be set? Regards
Hello, As of August 26, 2025, I have not received any emails from Jira jobs I have created or tagged. No authorization changes have been made. My email address is [removed]. Please provide your f...
I want to integrate an AI-powered chatbot into a React-based website. Should I use WebSocket, REST APIs, or GraphQL for handling chat responses? Any recommendations for frameworks or tools?
Hello, I'm using a Jira Kanban board as a to-do list with my team. Sometimes a task needs to have subtasks, so I tried both team-managed and company-managed Kanban projects. Unfortunately, neither ...
Accidentally clicked enforce SSO when okta wasn't fully ready, unable to get back into my Atlasian admin account, unable to reach support either. I am the only admin, my account is domain verified. I...
We would like to hide / at least collapse a text field which is quite long so it is not taking so much space of the task when the owner getting the task automatically assigned. THe Workflow has seve...
I want to know the process of creating Root Cause Analysis in Jira and Confluence
Our current process: We have three parts to feature development; requirements, development, and testing. To track this work in JIRA we use 3 individual story tickets. When the requirement story ...
Several months ago I started having problems when bulk updating fix versions. I'm able to go through the process as normal. Clicking which issues I want to bulk update, clicking the field I want to u...
It appears that workflows are now combined and am seeing all columns for all workflows in the board view. I know I can filter on workflow, but all the columns remain. Is there any way for...
I created the field Acceptance Criteria and added it in the screen of Story. In the Story record's Edit mode, this field is below Description field (since I moved it down to below description field w...
Recently received Jira Admin access. And receive this error (error.no-permission) when trying to remove the Jira Software Application access under User managment for a particular user that has nev...
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