Best practice for Makretplace App Updates

[Blum_ Volker _Extern_]

Hi Community,

after moving our customers enterprise instance to the cloud we need a best practice to handle Updates for Marketplace Apps. Minor Updates seem to be done automatically. But what about major ones, especiall in sensitive PlugIns like scriptrunner. We cannot have a 1:1 copy of the productive instance to test the new version. How do you handle this issue? Trust in the vendors? Request details release notes and figure out the possible impact?

Thx for any suggestion or shared experience.

Brgds

Volker

[Tudor Tofan]

Hi @Blum_ Volker _Extern_ ! 

I see that you have selected "Enterprise" as product plan. This means that your customer has the Sandbox feature available. It is available on Premium and Enteprise plans.

In the Sandbox, you are able to quickly copy the latest production data and to upgrade the 3rd party apps independent of the production environment.

Hope that helps