Jira

We are unable to view or open JIRA Service desk though Atlassian status says it's operational. Anyone else having this issue?     Error type: 500 - Internal server error Log refer...

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• cloud
• jira
• jira-service-management
• jira-service-management-cloud

  i want to migrate jira project from one jira account to another jira account as i have 2 account

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• cloud
• jira
• jira-cloud
• organization-administration%2cnot+applicable

I have 2 project A and B. All B's issue is cloned from A based on certain trigger. To reduce the duplicated work, I want to set a rule to:  when issue in B is updated, its linked issue in A wi...

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• cloud
• jira

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• cloud
• jira
• jira-cloud
• jira-service-management%2ccloud

While working on this questionnaires and I came across Question 3.2.7. The correct answer shown is B, even Chatgpt said it's B. I tested in my JIRA instance but it don't work as what the answer menti...

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• data-center
• jira
• jira-data-center
• jira-server
• server

Hello! I'm Eddie, a designer on Jira. Myself and another Designer (Mark -- not pictured here) are running some studies on the admin configuration and setup screens in Jira Cloud, and we want to hea...

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• administration
• cloud
• jira
• jira-admin
• jira-administration
• +1 more tag...

Hi We have a team who is migrating from Team to Company managed but who actively uses sprints and all the associated reporting. My understanding is that sprints are connected to the board so for t...

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• cloud
• jira
• jira-cloud

User Directory Config: LDAP (Active Directory) is first Jira Internal Directory is second. The issue is that one particular account; when it first logs into Jira via OpenID Connect SSO (Keycloak...

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• data-center
• jira
• jira-data-center
• jira-server
• server

Hello All,   I would like to know if there is any way to reset the issue key after deleting issues from the backlog. Thanks in advance for the support

• Question
• cloud
• jira
• jira-cloud

Background: We have two teams with two different projects and two different boards - A and B. Team B noticed that their velocity stats have been weird, and realized that recent sprints from Team ...

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• cloud
• jira
• jira-cloud

I’ve been trying to streamline some repetitive tasks in Jira, but I’m struggling to find the right balance between built-in automation and external scripting tools. Some solutions work well but requi...

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• cloud
• jira
• jira-cloud

    Hey everyone, I've been looking into ways to automate repetitive Jira tasks, and I came across some tools that use scripts to streamline workflows. I was reading about diffe...

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• data-center
• jira
• jira-data-center

Hi,   Anyone knows what these numbers (15 and 9) on the Gantt chart indicate in JIRA Plans (Advanced roadmaps). I tried looking in the documentation but couldn't find anything.  

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• advanced-roadmaps
• data-center
• jira
• jira-data-center

I am creating a dashboard and it has rich filters for epics. I want to create a % completion number for each epic and show that in the dashboard view. I followed the instructions on a support page ...

• Question
• jira
• data-center
• jira-data-center

HI,  I am using the following hierarchy on Jira.  Initiatives  Epics Tasks  Story  Although I have Epic as a child of Initiative and Tasks and Story's as childs of the ...

• Question
• cloud
• jira
• jira-cloud

I have noticed an issue whereby the status transition data is truncated: not all status transition rows are being pulled out into Excel when using the Jira Cloud plugin for Excel. And I don't believe...

• Question
• cloud
• jira
• jira-cloud

Hello. My team has a private Slack channel where we report our tasks. I would like to automate the following process: 1. When somebody report a task (the report always has the same structure), I'd l...

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• cloud
• jira
• jira-automation
• jira-cloud
• slack

Hello, I'm trying to import issues using a CSV file to create multiple subtasks, but it can no longer map the Parent ID field.  I've used this format many times in the past, but now it's not rec...

• Question
• cloud
• jira
• jira-cloud

Hi, So I just added subtasks to my project as an issue type, after adding it and changing some issue that were task to subtasks I got an error on the request type, and now I can't change what inform...

• Question
• cloud
• jira
• jira-cloud

    I have a filter where if I do this query I get  1128 records back filter in ("10879") and priority in (High, Medium, Low, None) order by priority when I do individual queries...

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• cloud
• jira
• jira-cloud

The "~" operator appears to rerurn matches if the item is a stand-alone word surrounded by spaces. CustomField4 contains four chunks of data all surrounded by underbars. Example: ABCD_PA_2027_...

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• cloud
• jira
• jira-cloud

I am researching different methods for migrating a Project from digital.ai to Jira Cloud: .csv export (from digital.ai) and import (to Jira Cloud); however, this would not account for attachments, s...

• Question
• cloud
• digital.ai
• jira
• jira-cloud

Within the timeline or kanban board of a project, I click on an epic and all the information is displayed on the sidebar as expected. When trying to view the child issues it will go to a new page rat...

• Question
• cloud
• jira
• jira-cloud

I've got a user who CAN manage sprints in one board, but not another. The filters are fairly similar (although not written well).  The filter for the board he CAN manage sprints is:  comp...

• Question
• cloud
• jira
• jira-cloud

Scenario: A new team consistently keeps forgetting to add the Sprint to their work, but they do remember to change the "In Progress" field.   I explored some automation options, trying to see...

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• cloud
• jira
• jira-cloud