Smart values with rich text editing don't show links in confluence

[Etienne Prud_homme]

I have a Jira automation that, once a version is released, creates a Confluence Page with the Release date and the issues tagged noteworthy.

The issue I'm having here, is that the links don't show up as links no matter what I do.

Here's the "page content" section in my `Publish new page in Confluence` action:

## Released on
{{version.releaseDate}}

## Noteworthy issues in version {{version.name}}
{{#lookupIssues}}
<a href="{{url}}">{{key}} - {{summary}}</a>
{{/}}

This is the approach recommended by this Cloud automation support page: https://support.atlassian.com/cloud-automation/docs/use-smart-values-with-rich-text-editing/

I only get the `XX-NNN - Ticket summary here` as plain text, not as a link to the ticket.

I also tried the normal Markdown syntax, and it doesn't format it correct (no clickable link, all plaintext)

[Etienne Prud_homme · Accepted solution]

For anyone searching for an answer, according to Atlassian support, the correct syntax is the Markdown syntax.

[Bill Sheboy]

Hi @Etienne Prud_homme 

A single line, smart value expression may be used by wrapping with the double-curly brackets {{ ... }}

However, you want a list of items, and line feeds will "break" the page expression's parsing of the single line, smart values.  Please try the Smart values code snippet, inline expressions.  To enter that:

• type three single, left-quotation marks as ```
• the code snippets section will appear, and you may type / copy-and-paste in your expression

Kind regards,
Bill

[Etienne Prud_homme]

@Bill Sheboy Sorry for the confusion, I forgot to mention, this is all already inside a Smart values code snippet.

The issue is not the smart values not working, the issue is that I can't get links to work AT ALL for confluence formatting.

Thanks for the reply regardless

[Bill Sheboy]

My mistake, @Etienne Prud_homme -- I should have read your question more clearly!

Yes, I recall there are problems doing this type of linking from Confluence rules to build a page with that action and smart values...perhaps after the latest changes to smart linking.  The built-in help / example for this case does not work as described...and I just validated that with several example rules using variations of the HTML linking format and the Atlassian markup syntax: none of them worked for me with a Confluence rule.

If no one else posts a solution soon, I recommend working with your Product Admin to submit a ticket to Atlassian Support.  You appear to be on a paid license and should be able to do that here: https://support.atlassian.com/contact/#/

When you hear back from Atlassian, please post what you learn to benefit the community.  Thanks!

[Etienne Prud_homme]

Don't know what I did wrong previously with the Markdown syntax, but after talking to Atlas support, the Markdown syntax is the correct way to have links.

[<text you want the link to have>](<url>)