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Payment error returned: "payment method not supported"

Francois Briers
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November 10, 2025

We are attempting to pay the outstanding amount on IN-004-744-136, however when submitting payment error displayed.

We do not have an alternative method of payment and previous invoices was paid by card.

1 answer

1 vote
Nikola Perisic
Community Champion
November 10, 2025

Welcome @Francois Briers 

Your best option is to get in touch with Atlassian support, especially in terms of billing. You can make a request here

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