Jira Automation: Change Rule Actor to the Assignee

[Jeffrey Bistrong]

I would like the rule actor of the automation to be the assignee of the ticket. It doesn't seem like this is possible. 

Here is my scenario and this is in JSM. We use survey monkey for CSAT surveys. When a ticket is closed by the customer (via the portal) the rule actor is the customer, and this the automation error's out when trying to put in the external facing comment. 

I have set the rule actor to be me (site admin), but I would rather the person putting the comment on there be the assignee of the ticket

[yqiao]

The rule actor is the user under whose permissions the automation runs and whose name appears as the author of comments/actions performed by the rule.

Jira Automation only allows you to set the rule actor to a specific user (from a dropdown) or the Automation for Jira bot.

There is no built-in option to set the rule actor to "the assignee" or any other issue field value.

[Gor Greyan]

Hi @Jeffrey Bistrong

In Jira, the rule actor is fixed per rule (“Automation for Jira” or a specific user). It can’t be changed dynamically to “the current assignee.”