Jira

Hello. When I entered Jira, I created the organization incorrectly as follows, but I couldn't delete them. (I am the organization manager (attached to the capture), and the organization doesn't use a...

• Question
• cloud
• jira
• jira-cloud
• not-applicable
• organization-administration

Hi, I want to implement a KPI for support team handling tickets. The KPI is average assigned ticket per user. I want to track this on a daily basis so I can eventually graph this for review. How c...

• Question
• cloud
• jira
• jira-cloud

These dates have changed AGAIN as of March 30, 2025 March 16, 2025. Please see the new answer below. Ok, so it's ridiculous that for such a huge change, I had to search Google to find a R...

• Question
• cloud
• jira
• jira-cloud

happy new year to everyone im trying to build my first project , I'm using Event plan project in Jira to manage our manual conference.im having trouble configuring the work flow to track speaker sub...

• Question
• cloud
• jira
• jira-cloud

• Question
• cloud
• jira
• jira-cloud

I find it quite confusing why Jira returns 404 for Jira project's root pages, such as:  https://[project-subdomain].atlassian.net/jira/software/projects/[Project-code] eg. https://sampleproje...

• Question
• cloud
• jira
• jira-cloud

Even though I am using the Turkish language in Jira, the 'All Portals' text is not being translated into Turkish. Is there a previously opened ticket for this? Also, the text 'Required fields are mar...

• Question
• customer-portal
• data-center
• jira
• jira-data-center
• jsm
• +2 more tags...

  Hey, I have an email list. I want to use this list in Jira automations, but only to exclude it. This means that if someone from the list makes a request, an automated response should be sen...

• Question
• cloud
• jira
• jira-cloud

I need the equivalent of Epic -> Sub-Epic -> Tasks to show up in the Timeline view. I know there aren't things such as "Sub-Epics" but I need another grouping issue type of some sort under Epi...

• Question
• cloud
• jira
• jira-cloud

New-ish to Jira but have some experience, trialing out the software at the moment and I'm currently the Org Admin. I've noticed that I can modify the "Category" field on a Business Project, but I&nbs...

• Question
• cloud
• jira
• jira-cloud

Hello,   Yesterday I created an account and a project with Jira to be able to organize my work and it became a nightmare, let me explain briefly. I started to create a sprint project, with an...

• Question
• cloud
• jira
• jira-cloud

We plan to deploy Jira to Kubernetes cluster in FedRAMP boundary. It requires a signed container. Are there any signed containers available for download? Thanks! Eric

• Question
• data-center
• jira
• jira-data-center

• Question
• cloud
• jira
• jira-cloud

  Ever since the epic field was replaced with parent, we can no longer see the epic name in exceI when importing data from jira using the jira cIoud addin.  Is there a way to get the epic ...

• Question
• cloud
• jira
• jira-cloud

New to JIRA. I have a Team Managed Project. In the Board View, I cannot see all my Tasks. I also cannot configure the Board Settings in Project Settings, and the only options I found was to the fa...

• Question
• cloud
• jira
• jira-cloud

I'm I want to use the listener in script runner so that when a user updates the fixed version this triggers a transition that has a transition screen associated with it to force the user to enter in ...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• scriptrunner
• +1 more tag...

Marketplace may have mis-tagged version compatibility all wrong on JSW and JSM updates. It's allowing my 9.12.X version to update to 10.4.1. Even if you are on 10.3.X LTS, it'll push you to 10.4.1. ...

• Question
• data-center
• jira
• jira-data-center

Running Jira Data Center 9.4.1.  Created a webhook to Jenkins 2.361.3 and Jenkins has the Jira plugin 3.8 installed.   The webhook url is http://Jenkins.xxx/jira-triggered-webhook-rec...

• Question
• data-center
• jira
• jira-data-center
• jira-server

Hello there! We use JSM for our internal service request platform for all departments in our organization. Because of this, if we do not want all JSM users to view other business unit's tickets, we n...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I have automation that says: WHEN an issue transitions to In Progress IF the issue has a FixVersion of "TBD" THEN edit the FixVersion to "Next Unreleased Version" This works great! However, I...

• Question
• data-center
• jira
• jira-data-center

When working on a software project board using the timeline view, is there a way to add a field column customized to include typed notes? My intention is to write comments on the progress of each tas...

• Question
• cloud
• jira
• jira-cloud

I am seeing large discrepancies between the Backlog Insights Completed and Committed points compared to the Velocity Chart's Committed and Completed.  There is not pattern that follows when i l...

• Question
• cloud
• jira
• jira-cloud

Hi I am new to using Jira and not as familiar with the native dashboards or popular add-on gadgets. Because of this I wanted to ask around if anyone has used Jira native dashboard, which has some lim...

• Question
• atlassian-analytics
• cloud
• jira
• jira-cloud

  I am not able to Complete a sprint. It is showing "This issue cannot be edited because of its workfllow.   

• Question
• cloud
• jira
• jira-cloud

I've been able to get roadmap and timeline views from individual JPD projects to show in a Confluence page. But I'm having trouble getting a Roadmap (i.e. cross-project timeline view created through ...

• Question
• cloud
• jira
• jira-cloud
• jira-product-discovery
• roadmap