Hello,
I am trying to create an automation flow fir termination process. I have a request type called as Offboarding Support. Attached to this request type is a form which has relevant fields related to the information we ask from the reporter. The problem is how to use form fields for automation. For eg- in that attached form- a field is there asking Type of Exit which has 3 options. How to use form fields to set up automation. It's giving me errors. Is automation only possible through custom fields?