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Request to Cancel Jira Product Discovery Subscription

관리자 November 17, 2025

I believe the Jira Product Discovery subscription was mistakenly activated, as we are not using this service. Kindly request a cancellation of the payment and subscription. Thank you

1 answer

1 vote
Valerie Knapp
Community Champion
November 17, 2025

Hi @관리자 , thanks for your post.

An authorised person in your company should be able to cancel the subscription in the admin.atlassian.com area of your site. Please see the documentation here -

https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/ 

https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/ 

Best wishes

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