Jira

Has anyone got any idea how to contact Atlassian Support when your site is down for 'scheduled maintenance'?  Our JIRA site has been down for at least 24 hours and we're not getting any response...

• Question
• cloud
• jira
• jira-cloud

We recently migrated our Jira from Data Center to Cloud. After the migration was completed successfully, we created a connection from the new Jira Cloud instance to the AA Data Lake. However, we are ...

• Question
• cloud
• jira
• jira-cloud

Hello everyone!  Is there any way to put an animated avatar on my profile so that it can be seen by other members of the project?

• Question
• atlassian
• jira
• jira-unknown-hosting-type
• question
• unknown-hosting-type

Hello,   I have multiple issue which contain around 13-14 sub-tasks linked to them. I know for a fact that when we add a parent task into a sprint the child will get tagged with the same sprin...

• Question
• data-center
• jira
• jira-data-center

I want to sort the backlog so the latest issues are up top. I've read several answers here and I've tried adding my own filter queries like ORDER BY updatedDate DESC ORDER BY createdDate DESC but ...

• Question
• cloud
• jira
• jira-cloud

Hello Team, I want to use Zephyr scale within the free plan, because I use it for learning purposes, there are no users only me, and I was using premium trail, then it has been deactivated , I am no...

• Question
• cloud
• jira
• jira-cloud

    Hello, I got 2 tables: Table 1: T | Key | Summary | Epic Link | Parent Link  T can be a Epic. Then it has a Epic Link Or T can be a Story. Then it has a Parent Link. Table ...

• Question
• data-center
• filter
• jira
• jira-data-center
• jql
• +6 more tags...

can you explain me in details like how we can?

• Question
• cloud
• jira
• jira-cloud

I got this question asked by an interviewer. i am new to jira. can anyone answer for this ?

• Question
• cloud
• jira
• jira-cloud
• jsm
• new-to-jsm

Hello team! I have anothe atlassian account lurker@116.ru and can't login ti itbecause this mail domain isn't exist anymore цру the atlassian system sends the checking mail with 6-digit code I can't...

• Question
• cloud
• jira
• jira-cloud

Iniciamos los sprint, colocamos las tareas y subtareas, agregamos las horas trabajadas pero al visualizar la gráfica de trabajo hecho no aparece, marca 0 min

• Question
• cloud
• jira
• jira-cloud
• jira-software%2ccloud

I am using a Locked Team field in my project which is a single pick (from a dropdown list) field. There are multiple Team fields and so I made sure I was using the correct Team field on my pages. I v...

• Question
• cloud
• jira
• jira-cloud

Is it possible to change the default query for on the Project > [My project] > Issues page? I can change it and hit Save, but it insists on my saving a new filter. I wouldn't mind doing that if...

• Question
• cloud
• jira
• jira-cloud

When I go to assign a Jira ticket to a person it can show up in differnt formats. Last name, First name email   First Last (alternate or nickname) email   First.Last email   ...

• Question
• cloud
• jira
• jira-cloud

here was a problem on the screens: the problem was that in the left site was good type, in the right side i dont know how but my child issue got another view like columns and i cant open it in this t...

• Question
• cloud
• jira
• jira-cloud

How to set an automation rules for email reminder to those assignee with action item due date for 3 days?

• Question
• automation+for+jira
• cloud
• jira
• jira-cloud

    look at this photo in Jira app, i need to see which tasks related to which story in this general list for examples RNDAUTH-550 is sub task for user story RNDAUTH-530 but in this ...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

When it comes to creating issues in Jira, especially from external users, organizations have several options. Two popular methods are the Jira Issue Collector and the Jira Service Ma...

• Article
• cloud
• content-bounty
• issue-collector
• jira
• jira-cloud
• +1 more tag...

Our Jira prod instance has been slow since past 2 days which is not only impacting weekend releases , but also our Service desk team badly. However the Atlassian support team has been absolutely hope...

• Question
• cloud
• jira
• jira-cloud

Hello, When I click on a customer to view details or when I click on "Manage details", the customer detail page open for a fraction of a second and then this message is displayed "We couldn't find t...

• Question
• cloud
• jira
• jira-cloud

Hello, My project lead created a Jira software development project back in 2022. I don’t understand what’s going on in regards to development of my project. I understand that Jira is capable of givi...

• Question
• cloud
• cloud-automation%2ccloud
• jira
• jira-cloud

    Hello All, Can someone help/suggest? I am trying to build something for my team.    Where an epic could be a resource and he tasks could be date/day in which we will...

• Question
• cloud
• jira
• jira-cloud

  I have Jira data centre version, I will like to use build GenAI capabilities on the same. What are my options?

• Question
• data-center
• jira
• jira-data-center

I signed up to Jira few months back (personal free account) and created number of stories.   Today I had issues logging in. Finally, I recovered my password via email, and now when I login I s...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

In case you hadn't heard, Atlassian is pushing a new UI to Jira over the coming months. And the changes (scroll to the end for some side-by-side comparisons) may be a bit of a surprise for you...

• Article
• cloud
• jira
• jira-cloud
• nav
• navigation
• +1 more tag...