Import Failed

[Susan Burns]

Hi - None of my work tasks have been imported when I have run the Jira project today - is anyone else getting this problem?

[John Funk]

Hi Susan,

What exactly is your process? How are you doing the import? What are the steps? 

[Trudy Claspill]

Hello @Susan Burns 

Can you provide more information about your situation?

You said "import failed". Were you trying to execute an import to create tasks? What were you using as the source for that import?

That process creates a log file that will tell you about the problems encountered. What does the log file say?

If you were not trying to import data to create tasks, please provide more detail about steps you executed and the response you saw.