User Directory - Use Active Directory to gather new information

[Nathan Vinicius Vital Santos]

I'm currently using an Active Directory with a sync with the user and e-mail information, with the following filters:

User Object Filter:
required (&(objectCategory=Person)(sAMAccountName=*))

Group Object Filter:

(objectCategory=Group)

I'm trying to import extra user information (ex: Department and Manager) from this same Directory, but adjusting this filter to include these objects doesn't seem to have any effect.

I've also tried to add a new directory with a query including these objects but it doesn't work on JIRA, even if the query works on other internal systems.

Does anyone know a workaround for this issue?

[John Funk]

Hi Nathan,

You will need a third party tool like https://marketplace.atlassian.com/apps/1212162/active-directory-attributes-sync?hosting=datacenter&tab=overview