Jira

Hi Experts,  Need your guidance one the below  We are currently managing two Atlassian organizations: abc.atlassian.net (Primary) abc-external.atlassian.net (External) ...

• Question
• atlassian-guard
• cloud
• guard
• jira
• jira-cloud

Costumer users in JSM are free users. In our scenario, they log in via SSO with Microsoft Entra as an Idp.  But if I want to use the Atlassian AI in JSM and let the costumer be redirected to con...

• Question
• atlassian-intelligence
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi! Today, we encountered a problem: We cannot create a Jira issue from Sentry; we get a 504 (timeout) error. At the same time, there are no problems in creating a Jira issue directly in Jira UI. ...

• Question
• cloud
• jira
• jira-cloud

Hello, how can I add custom fields with multiple user picker to Jira Advanced Roadmaps? At the moment for me it shows "not supported" for these fields. Thanks a lot!

• Question
• advanced-roadmaps
• jira+software

LS,   I have the issue, all closed / done items are each time in the new sprint. Also checked this document, the mapping is correct and checked: https://support.atlassian.com/jira/kb/clos...

• Question
• cloud
• jira
• jira-cloud
• jira-software%2ccloud

Hello, is it Possible to deactivate the function to attach documents to Jira tickets, so that every user can only use the comment section? Thanks a lot.   Florian

• Question
• data-center
• jira
• jira-data-center

Hello, we work with a Project Management Software named iP3 where we can track our timeschedule of the Project like in MS Project.   Is it possible to import these Timeschedule in Jira and ...

• Question
• data-center
• jira
• jira-data-center

Could you tell me how to add a group name to "group watch list" in the present JIRA system? It worked several days ago (just after JIRA changed), but now it doesn't. When I input a group name, i...

• Question
• cloud
• jira
• jira-cloud

Hello, I am trying to get more information about how user request access is managed. Right now, our company has 4 products - these are: Jira Jira Service Management Jira Product Discovery Conf...

• Question
• cloud
• jira
• jira-cloud
• user-management%2cnot+applicable

When I export the Jira data to google sheets , the time spent column whihc is in ddhhss format is getting converted to numbers format. Fx: 1 day, 1 hour, 55 minutes will show as number  849...

• Question
• cloud
• jira
• jira-cloud

Hi everyone,   I need some advice from the professionals regarding security and way of working. We are launching a joint project with an external party. We will create a Jira software project...

• Question
• cloud
• jira
• jira-cloud
• security

Good Morning dear Community, In our team, issues are named according to the schema Rel_25.01-100_TopicContentThing. Our internal process has been to create release-related items with this naming c...

• Question
• cloud
• jira
• jira-cloud

Hi Community, We have a requirement to migrate a few Jira projects from an external Jira Server instance (maintained by another company) into our own Jira Cloud site. However, due to security pol...

• Question
• cloud
• jira
• jira-cloud

Hello, We want to merge multiple projects with each having different issues. Currently, the project set up is divided per client and per client, it is divided into different projects. For example,...

• Question
• cloud
• jira
• jira-cloud

We plan to run server certification with Citrix 8.4, as you cert guide mentioned, we should apply an account with project "XenServer Hardware Compatibility List (HCL) " for https://tracker.citrix.com...

• Question
• jira

Hello everyone,   I'd like to ask if it's possible to start a kubernetes pod without starting the application. many knowledge base articles have "Stop jira" as the first step but that's not re...

• Question
• aws
• data-center
• eks
• jira-data-center
• k8
• +1 more tag...

Hello All I'm glad to join the Atlassian community. I am curious to learn Jira and maximize its usage in my work.  I have signed up for free tutorials on Jira in Atlassian university. In my le...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hi. I'm using the timeline view to create my project tasks. I need the Start date and due date columns to be visible before the Gannt chart. I can't figure out how to add the columns.

• Question
• cloud
• jira
• jira-cloud

I have two fields Business Role and Assignee. When ever i change the Assignee i want to change the value in Business Role on create screen dynamically. I have used behaviors but its not working as ex...

• Question
• cloud
• jira
• jira-cloud

I have created automation script to sum the Original Estimates from the Sub Tasks and update the value into "Original Estimates" field in the Parent User Story Somehow, its not summing total of or...

• Question
• cloud
• jira
• jira-cloud

Hello, I’m trying to access the following Jira board: https://gigaltd.atlassian.net/jira/software/c/projects/MAP/boards/11 But I’m getting the following error message: 403 ERROR – The request c...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, We’re currently using a paid plugin in our Jira Cloud instance, which has 36 licensed users. However, only a few users actively need access to the plugin. I understand that most Market...

• Question
• cloud
• jira
• jira-cloud

Hi, We have below questionnaire as single select list custom field in Jira Datacenter v9.4.1. We want to sum the answers and then divide the sum by the number of questions. Then map the average wi...

• Question
• adaptavist
• data-center
• jira
• jira-data-center
• scriptrunner

Hi there, I'm encountering an issue and would appreciate your help with a Jira  Software Cloud I'm an Org Admin and I can create forms without any problems. However, some Project Administrat...

• Question
• cloud
• forms
• jira
• jira-cloud
• software

I’m trying to export issues to Excel using the Better Excel Exporter in Jira 9.12.8, but Jira limits the export to 1,000 rows. I want to increase this limit to 10,000, and although I updated the valu...

• Question
• jira
• jira-server
• server