Jira

Hello Team, I am unable to access my bugs/issues. All my issues appear to have vanished, and I cannot access my data at all. I am currently on the free plan, but even then I should be able to view ...

• Question
• cloud
• jira
• jira-cloud

I am trying to find the easiest and cleanest way to track waste throughout a sprint on tickets. We are currently using "Time Tracking" field which does some of the job but you cannot pull through the...

• Question
• cloud
• jira
• jira-cloud

my account has been deleted for inactivity on 29/01. i need it to be restored. please help

• Question
• account
• cloud
• deleted
• inactive
• jira
• +1 more tag...

Hello community folks, I’m experiencing a highly inconsistent UI issue in Jira Software Cloud that is making the board unreliable to use. What’s happening Issues (Epics and Tasks) appear and disap...

• Question
• cloud
• jira
• jira-cloud

Hello, I am currently taking my first steps in Jira. I have created an Assets object/s field. When I add this to my board, I do not see this field as a dropdown. This means I always have to click ...

• Question
• cloud
• jira
• jira-cloud

Does Jira have a 'password age' parameter from the vendor? We don't have the ability to configure password policy. Is 'password expiration date' not enabled by default?

• Question
• cloud
• jira
• jira-cloud

my support email id password was changed on 23rd Jan'26 and since then tickets are not net getting logged in due to the jira connection issue with my google email account. getting errors: Incomi...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello All, Whenever a defect is raised in jira board. we have couple of tasks to be done in multiple sprints . But in jira sub tasks could not be moved to different sprint and they stay where ever p...

• Question
• cloud
• jira
• jira-cloud

Dear Atlassian Support Team, I am writing to request assistance regarding access to an existing Jira site. The Issue: I previously created the following URL: http://superpmt2.atlassian.net/ Howeve...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

The vendor was already allocated an Atlassian license. But when I wanted to grant JIra/Confluence access to this person, his name/email address (same as the email which the license was allocated to) ...

• Question
• cloud
• jira
• jira-cloud

Based on this article, we can set up conditional logic in Jira Forms for the following fields: Priority Select list (multiple choices) Select list (single choice) Checkbox Radio I can see the...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Using 3 issues as the simplest example: On ISSUE-1 I can link to ISSUE-2 & ISSUE-3, but 2 & 3 are not yet linked together. I have to go to one of them and then link to the oth...

• Question
• data-center
• issue-link
• jira
• jira-data-center

I've got two managed accounts for developers that are no longer with the organization. I cannot deactivate them as I get the message "User is last billing admin of a transaction account that has one ...

• Question
• cloud
• jira
• jira-cloud

I am looking to see if there is a way to allow users to create Company Managed Software Projects without granting them other Administration permissions.   I am getting a little lost between Ro...

• Question
• cloud
• jira
• jira-cloud

I have an Intake for process in a Jira Software Project. At some point in the process, The customer wants a survey sent out. They have suggested Microsoft or Smartsheet but I like to keep things tidy...

• Question
• cloud
• jira
• jira-cloud

...olicies' \ --header 'X-Atl-Account-Id: IDIDID \ --header 'Content-Type: application/json' \ --header 'Authorization: ••••••' \ --data '{ "product": "JIRA", "includeAttachments": true, "i...

• Question
• cloud
• jira
• jira-automation
• jira-cloud

We want to send an email to non-Jira user to enable them to view a JSM ticket in the portal. I'm not finding a smartvalue for the Portal URL.   How can I put a link to the Portal Issue tha...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I am getting below error constantly in rovo agent when i ask for question, Result get a display step by step, but at then end getting below error and result gets disappear Error is as below : Fail...

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• organization-administration

I am trying to get back into my account but it says that I don't have access anymore.

• Question
• cloud
• jira
• jira-cloud

We are no longer able to access our Sprint Performance Report or the Sprint report (accessed from our sprint board), this worked before and it is happening on all projects. How can I troubleshoot and...

• Question
• cloud
• jira
• jira-cloud

I have made two different boards recently and there are some items that are showing in the board view that are in the list however, some of the items are not showing. There is one board where the ite...

• Question
• cloud
• jira
• jira-cloud

I can not reach my jira app on a specific url (like https://some-name.atlassian.net) anymore (free plan). I got an email on 2026/01/12 that it will be deactivated if I do not login. Back th...

• Question
• jira
• jira-cloud

For the last four years, my team has used story points as the organisational metric for our sprints. So, we create a new task for the start of a sprint and we add both the story points and an origina...

• Question
• cloud
• jira
• jira-cloud

Hello atlassian community! I want to create an automation rule that: -> trigger on issue commented -> if the initiator belongs to a certain group "Jira-servicedesk" Then; Jira should take t...

• Question
• cloud
• jira
• jira-cloud

When I try to move a sprint up or down on my board after creating it, I get an error message that states I must have either Manage Sprints or the Edit Sprints permission for specific projects. I have...

• Question
• cloud
• jira
• jira-cloud