Hello, Is there a JQL that can retrieve the last comment on a ticket? I’m creating an automation to send an email notification whenever the approval status is declined, and I’d like to include relev...
Hi, I am trying to create Space/Project with company managed and taken 'Scrum' template. However, continously getting an error as "For some reason the magic didn't happen. Click create to try again....
Hi Support Team, I am working in a Business Space (Company-managed) project called ACCOUNTING, and I have 3 different workflows with different issue types and different status sets: AP (Accounts P...
Hi all, I’m site admin on a Jira Cloud Free site: Site: michelanalytics.atlassian.net Old project key: AD I previously had a project (Space) with key AD . I deleted it and also removed...
I need to change the organization admin who has left the company and we do not have a technical or billing contact. So I want to start the verification process to prove ownership and get that a...
Hello together, i´m failing to add more columns in a company managed Business Project. I know, that a column is a status in the workflow. The thing is, that i need to create a company wide Proje...
Why are there reports in the last 2 days indicating Atlassian is suddenly changing it's stance on customer data to use for training starting in August 2026? Unless of course we move the the most expe...
Hello, I am trying to create a daily report that lists the epics in our current fix version and the number of open issues that are must have in each epic. I have three problems. First, I...
How do you retrieve the list of options for a non-custom field like versions using the rest API?
tengo un ticket que se a creado que slo puedo verlo cuando ingreso a correo electronico y veo registros pero cuando hago clip me sale que no pueden mostrarme el proyecto que solicite acceso per...
I want to deprecate JIRA tickets on a new project sprint board that I created, however I only have the option to change the status to Done. No action was taken on the tickets.
I have my data in Sharepoint excel .. inaddition to the Ticket number, summary, desc, there are custom fields(columns) of checklist questions like .. Is this having Solaris Has the D...
We are experiencing issues when updating tickets. If a user leaves a ticket and returns later, the update notification is not prominent enough. It is very small and can easily be overlooked, which ha...
is there a way to use "Find and remove these" with a dedicated value, e.g. development-SNAPSHOT in field "Affects Version/s" (known from Bulk change) in JIRA Automation, e.g. in edit issue (issu...
Hi folks! We've recently moved from DC to cloud, and we've got multiple default authentication policies. We only want one policy as default, and a few of the policies also needs to be d...
hello team on this page, https://support.atlassian.com/security-and-access-policies/docs/include-or-exclude-in-app-data/#Exclude-in-app-data help page explains how to exclude in-app data BUT...
My team frequently supports project teams during initial project setup. As part of this process, team members are assigned as the reporter by default. Our goal is to have the reporter set to a group...
It seems not to be in the compliance or trust center, in addition I need an SRM?
Today, ticket cloning no longer works. A pop-up appears with the following message, but the cloned tickets are not created. "Once the cloning is complete, the cloned ticket will be linked to ****-34...
Hello, A few years ago, I started my company and used Jira extensively for daily task management, roadmaps, documentation, and other operational needs. At a certain point, I transitioned to anothe...
...ump the backup zip file. $attachments = 'true' # Tells the script whether or not to pull down the attachments as well $cloud = 'true' # Tells the script whether to export the backup for Cloud or S...
I'm trying to configure Jira custom field contexts and I'm a bit confused about how to properly split them within a single project. What I want to achieve is: Use the same custom field Within ...
I created 2 new spaces and I want to associate Work Item Schemes with the projects but when I try to do it these Spaces aren't listed. Also, why isn't it called Project anymore. Maybe it has somethin...
I am trying to apply for the Atlassian Community Champion program with a focus on organizing Atlassian Community events. However, I am facing a few challenges and would appreciate guidance on the cor...
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