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Community resources
Jira
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I have an automation setup to reopen requests when a customer comments, but I need to exclude a user set from this automation (i.e. user closes ticket and then comments should not reopen, etc.) It s...
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I am trying to write a rule that automatically updates the BRAG-Status field value in a parent ticket (epic) so it mirrors the BRAG-Status field value of it's child ticket (user story). So if t...
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I am looking for an accordion functionality that can be defined within a Jira AUI dialog. In the AUI documentation I am not able to find anything related to an accordion element. Does th...
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Is there a way to the system field "created date" to add a filter to plan? I would like to show items added to a project within the last 7 days as a plan view.
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I was brought in to build a JSM project for the organization. I have built and deleted a number of projects in the past 2 days trying to determine the best fit. I am using the JSM ...
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Normally, black text in the description field is displayed as white in dark mode; however, if you change the color to green, for example, and then later back to black, the text in dark mode is shown ...
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Good morning, I am working on launching a new board for our team. I was wondering if I had to invite each individual to the board with this: or is there a way I could send a link to all of the pe...
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Hello everyone, I've created an automation that changes the Status (1_Flusso BUG), Then I created another automation to calculate "PQM date - Input date" {{issue.customfield_12104.diff(issue.cu...
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Hello everytime I select "AIO" app in jira I have a screen asking me to select a project within our multiple projects in jira whereas we only enabled "QA" project for AIO.. How can we do ? thank y...
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Hello, In cases, I have 3 folders in my cycle "25.7.2" (3 teams R&D) with tests on each one I put theses tests cases in my set & cycle "25.7.2" but in it now I have 170 tes...
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Multiple fields updates (preformed by other automations) can trigger this automation, and when all the fields are filled out, the automation conditions are met and trigger succeeds. Occasionally, thi...
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Hi All, I followed the steps provided in the Atlassian support article (Display Epic completion percentage on Jira Dashboard | Jira and Jira Service Management | Atlassian Support) Display Epic Comp...
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So I want to get the custom JQL of every gadget in every dashboard. I hoped that the endpoint https://your-domain.atlassian.net/rest/api/3/dashboard would be enough, but it is not. I then tried h...
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Hi, I am wanting to populate / update the Target Start & End Date on an Epic based on the stories / spikes / bugs based on the sprint dates earliest and latest date. So in the aut...
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Dear Atlassian Support Team, I hope this message finds you well. I recently received an email from the sender noreply@po.atlassian.net with the subject line: “Jira subscription moved to Free plan...
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Bonjour, Je ne parviens pas à créer un tableau dans JIRA. Savez vous comment procéder ? Merci pour votre aide Olivia
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Each time I try to start my sprint, on a different project, it says, "something gone wrong. refresh the page and try again". Only challenge is I do not know what went wrong. What do I do?
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I could not find out how to change the render for my custom fields in the new version. However, I know that my custom field is "Wiki Style Renderer". My problem is Description (looked field) is simi...
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Hello, Our Atlassian Cloud site (ismuni.atlassian.net) is currently suspended due to non-payment. Unfortunately, we cannot locate or identify the billing administrator for this site. Previously, ou...
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Hi everyone I'm after a bit of help if possible. I'm trying to write a code using JQL to find any Story issue types that have a green "RAG Status" but a Sub-task on the Story has a red "RAG Status" ...
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Hey I lost my perms to access this link: unsw-desn2000-25t2.atlassian.net
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Прошу помочь с получением invoice по оплате. Заметил что есть разница между тем сколько ваш invoice показывает и тем сколько по факту списалась с карты. Основные платежи закрылись плавильно (цифры сх...
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When I create a new ticket, I would like to see the ticket identifier inside the modal that informs me that the ticket was saved but is not yet visible on the board. Thanks.
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Once the Chat is enabled by the Admin for Jira Cloud, when the user click the Chat menu in the Incidents or Projects, then its showing only the loading icon and the page is not loading
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