How to write an automation rule, to add value in TEAMS field

[deepthy g]

I want to write an automation rule, where, when i assign a work item to a particular user, then the TEAMS field should get auto populated with a value. But Teams field is not coming in the actions option, while creating the rule. 

[Izabela França]

Hello @deepthy g ,

The native Team field works a bit differently in Jira:

1. From what I tested, I couldn't update it using the team name, you must use the Team ID.

2. By default, the custom field ID for the native Team field is customfield_10001 (but this may vary by instance).

With that in mind, here’s the suggested structure that worked for me:

{
"fields": {
"customfield_10001": "2c70e7e3-xxxx-xxxx-xxxx-xxxxxxx (TEAM ID)"
}
}

Note: You can find the Team ID by checking the URL of the team’s page.

Let me know if it works for you. 

[Gor Greyan]

Hi @deepthy g

Is the Team field comes from the Advanced Roadmap?
If yes, please try this one:

• Trigger:
  When: Issue assigned

• Condition:
  If: Assignee =  any specific user

• Action → Edit issue fields → More options
  Paste this JSON:

  {
  "fields": {
  "Team": { "id": 12 }
  }
  }

If it is a customfield, try this one:

{
"fields": {
"customfield_12345": "Team Name"
}
}

[Duc Thang TRAN]

Hello @deepthy g 

Usually, when using the Edit work item action, you can pick the Team from the selection field.
But in this case, you must manually select a team for each condition.
Hope this can help :)

[deepthy g]

Hi @Duc Thang TRAN 

Thank you for your response, 

But the field Teams is not listing in the available fields to set the rule. 

[Duc Thang TRAN]

Hello @deepthy g 

Just to confirm, we’re talking about the Jira Team field, right? https://support.atlassian.com/platform-experiences/docs/using-atlassian-teams-in-jira-projects/

If yes, you can follow the suggestion provided by @Gor Greyan  

In the JSON, the "Team" field only accepts the ID of the team, not the team name.
I’m using the custom field ID instead of the name — in my instance, the Team field ID is 10600

{
"fields": {
"customfield_10600": "id of the team"
}
}