Azure DevOps for Jira not being triggered from CI/CD pipelines

[Anna Sheremet]

Azure DevOps for Jira (official) was installed to the Jira apps and configured to use my Azure organization. The new Jira automation rule was created; it must be triggered on Development "Deployment successful" and must create the new task in Jira. In Azure DevOps, the new environment "Development" was created, and I configured the pipeline job to use it: 

jobs:

  - ${{ if eq(parameters.environment, 'dev') }}:

    - deployment: DeployToDev

      environment: Development

      displayName: 'Deploy to DEV'

      strategy:

        runOnce:

          deploy:

            steps:

              - checkout: self

              - template: <path to my pipeline>@<connected repository>

The code and this pipeline are stored in BitBucket. 

I followed this guide https://support.atlassian.com/jira-cloud-administration/docs/integrate-azure-devops-with-jira/#Enable-OAuth-in-Azure-DevOps, but my automation rule was never triggered.

[John Funk]

Hi Anna - Welcome to the Atlassian Community!

You should open a support ticket with Atlassian to get there feedback/help. 

https://support.atlassian.com/contact/#/

Please post back here with the solution for future readers. Best of luck!