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Azure DevOps for Jira not being triggered from CI/CD pipelines

Anna Sheremet December 1, 2025

Azure DevOps for Jira (official) was installed to the Jira apps and configured to use my Azure organization. The new Jira automation rule was created; it must be triggered on Development "Deployment successful" and must create the new task in Jira. In Azure DevOps, the new environment "Development" was created, and I configured the pipeline job to use it: 

jobs:

  - ${{ if eq(parameters.environment, 'dev') }}:

    - deployment: DeployToDev

      environment: Development

      displayName: 'Deploy to DEV'

      strategy:

        runOnce:

          deploy:

            steps:

              - checkout: self

              - template: <path to my pipeline>@<connected repository>

The code and this pipeline are stored in BitBucket. 

 

I followed this guide https://support.atlassian.com/jira-cloud-administration/docs/integrate-azure-devops-with-jira/#Enable-OAuth-in-Azure-DevOps, but my automation rule was never triggered.

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