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Assistance Needed to Recover Previous Jira Records

POXI December 2, 2025

Dear Support Team,

 

Hello.

I used Jira a few months ago, but after being inactive for some time, I recently logged back in and encountered the issue shown in the attached image. Unfortunately, I am unable to locate any of my previous records.

 

Could you please advise me on how I can restore or recover my past data?

If possible, we would greatly appreciate your assistance in bringing back the previous data.

 

Additionally, I found it difficult to determine the correct way to request help, as the support process and navigation were not very intuitive. I am not sure whether posting this type of inquiry in the community forum is appropriate, so I would appreciate your guidance on the proper procedure as well.

Please check this issue at your earliest convenience. We look forward to your response.


poxicorpdev.atlassian.net

Best regards,
poxicorp.dev@gmail.com
poxiinc.dev@gmail.com




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