Auto update comments from Tasks to associated EPICS

[Alagu Murugan Krishnan]

When a comment is provided in task, want the same comment to be automatically added in the Linked or Associated EPIC

[Duc Thang TRAN]

Hello @Alagu Murugan Krishnan 

You can automate the archiving process using a rule with the following setup:

Trigger: When a work item is commented

Condition: Issue type = Task (for example) and the parent issue is not empty

Branch: For Parent

Action: Add a comment to the parent issue containing the smart value
{{triggerIssue.comments.last.body}}

[Alagu Murugan Krishnan]

Good, however, the comment is not saying Assignee (Task assignee) comment, instead it says the admin (me) of the Kanban board  commented in EPIC

My expectation is "Assignee" of the task who commented, should come in the EPIC  also, as Assignee name comment and not as Admin comment..

Sorry but it would be perfect if Same assignee of the task who put comments in respective task, the same assignee name should come  in EPIC as well. if possible this would be great.

[Duc Thang TRAN]

Hello @Alagu Murugan Krishnan 

My expectation is "Assignee" of the task who commented, should come in the EPIC  also, as Assignee name comment and not as Admin comment. ->

The comment on the EPIC is performed by the automation, so the actor of the comment will always be the automation actor
I recommend using a service account to avoid confusion.

Sorry but it would be perfect if Same assignee of the task who put comments in respective task, the same assignee name should come  in EPIC as well. if possible this would be great.
-> 
You can add a condition on your automation  
{{triggerIssue.comments.last.author.accountId}} equals {{triggerIssue.assignee.accountId}}.

and add this smart value on action {{triggerIssue.comments.last.author.displayName}} to indicate who actually commented on the task item.

[Gor Greyan]

Hi @Alagu Murugan Krishnan

You can do this via automation:

Trigger: Issue Commented
Condition(Not Required): Issuetype in (Task, Story)
Branch: Branch rule / related issues → Epic (parent) or Linked issues

Action: Edit Comment --> Put this {{comment.body}}

It is recommended to use the following structure for clarity and traceability.

Comment from {{issue.key}} ({{issue.summary}}) by {{comment.author.displayName}}:
{{comment.body}

[Jason U]

Hi Alagu,

You can achieve this easily using Jira Automation 👇

Steps:

1. Go to your project → Project settings → Automation
2. Create a new rule:
   • Trigger: Issue commented
   • Condition (optional): Issue type = Task
   • Branch rule / related issues: Select “Stories (or tasks) → Epic (parent)” — or use “Linked issues” if your structure isn’t Epic-based.
   • Action: Add comment → Copy the smart value below 👇

{{comment.body}}

This will automatically post the same comment from the Task to its linked or parent Epic.

Bonus tip:
If you want to include the Task key and author in the comment for context, you can use:

Comment from {{issue.key}} by {{comment.author.displayName}}: {{comment.body}}