Hello everybody We have started an Atlassian Guard 30-day test version to check whether we can use it to better secure access by external users with the help of a TFA. We created a policy for exter...

• cloud
• jira
• jira-cloud

I would like to have a bubble that pops up when a customer hovers over a field in a customer service desk form. Instead of using the description field with a long-winded explanation, but would like a...

• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Dear all, We are actually using Exalate in order to sync issue between our On premise Jira DC instance and a cloud instance for a customer. We are actually facing a lot of issue with Exalate and wo...

• jira
• jira-server
• server

Hello community, We have ScriptRunner,Active Directory Sync,EazyBI. Since all users are integrated from Active Directory, I need to create a report to understand what function a user who assigns a ...

• data-center
• jira
• jira-data-center
• jira-server
• server

Hi,   I have created a filter and trying to fetch 1000 plus records. Can you please let me know how to fetch through Jira API.   Regards, Suma

• cloud
• jira
• jira-cloud

We needed to add more content, but we received an error with the following message: "We couldn't update the Description value." I have a ticket in which the description includes tables, attachme...

• cloud
• jira
• jira-cloud

I have recently completed a 6-month entry-level Digital Product Owner role and am now looking to enhance my JIRA skills. I am watching various learning videos to complete some certifications. To prac...

• cloud
• elearning
• jira
• jira-cloud
• jira-data-center

안녕하세요 이슈 유형이 여러개 구성 된 경우  사용자가 이슈 등록시 이슈 유형을 명확하게 식별하게 선택할 수 있는 방법이 있는지 문의 드립니다.   현재는 첫번째 이슈유형이 자동으로 선택되는 구조로 되어 있습니다.   이슈유형별 페이지 필요. 현재 한 페이지에서 이슈유형을 선택하게 되어 있어, 이슈 등록 페이지도 단일...

• cloud
• jira
• jira-cloud

Hi Team, I've written automation rule to sum story points of subtask and show it on the story however while doing calculation on the board this is creating issues. Ideally Story point total is 1 we...

• cloud
• jira
• jira-cloud

Hello, I'd like to ask your help about a configuration change or guidance regarding error handling in our Jira Data Center environment. Currently, when we send a REST API request with an invalid JQ...

• jira
• jira-server
• server

We are a not for profit org and stuck on an old version of JIRA 8.4.4. we have a free license owing to being non-profit.  we have successfully upgraded from 8.4.4 - 8.4.x(STEP1) - 9.x.x(STEP2) ...

• data-center
• jira
• jira-data-center
• jira-server
• server

Hi team,  In Jira board, I have three main status like - To do, In progress, Done. When I click "view all done" from the "done" status, Im getting below error.  We can't find the page you...

• cloud
• jira
• jira-cloud

Hi, I hope you're doing well. I would like to get your feedback on the best way to structure a Jira project. For context, we have three client services teams: US, EMEA, and APAC, each managed ...

• cloud
• jira
• jira-cloud

The Workload Pi Chart and Sprint burntdown charts are not working 

• cloud
• jira
• jira-cloud

Dear, I enrolled the Cloud Migration Simulation Course at Step 3: Test your skills. However, I have not received the "how to get started" email yet. I passed all the chapters before T...

• cloud
• jira
• jira-cloud

Our project uses multiple components on epics, features, stories, and tasks. I am trying to create a JIRA automation rule to copy one specific component to a child issue when created or epic link is ...

• jira
• jira-automation
• jira-unknown-hosting-type
• unknown-hosting-type

Hi Team, I am trying to export a report in Jira, but I noticed that the multi-select field generates a separate column for each value. Is there a way to consolidate all the values into a single co...

• csv
• data-center
• export
• filter
• jira
• +1 more tag...

I am a project admin of a software project and cannot change the background of the board. The paint brush symbol does not appear next to the board name. Referenced this page- https://support.at...

• cloud
• jira
• jira-cloud
• jira-work-management%2ccloud

We have users who can see the custom subtasks when trying to add one to an existing issue, but they when they go to submit the subtask, it does nothing.  No Errors.  As an admin it works fo...

• cloud
• jira
• jira-cloud

How can I search within a project for comments from user "X" on a specific date? Is there a specific filter I can configure for this? I was looking for updateBy in jql, but it doesn't recognize it as...

• cloud
• jira
• jira-cloud
• jira-service-desk

Buenas tardes Equipo,    Actualmente, tenemos el plan estadar de JIRA Service el cual liumita a 5000 Reglas de Automatización por mes, queremos saber que pasa en el momento que nos excede...

• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi All,  I am looking for a database table relation/information for parent id of an sub-task, I would like to build a query to get the parent id(jira issue number) which is associated to the ...

• data-center
• jira
• jira-data-center
• jira-server
• server

Hello, good afternoon. I've been without JIRA service since Friday, April 11th. Does anyone have any idea when it will be available again? My internal workflow is being affected.    Than...

• cloud
• jira
• jira-cloud

Hi Experts, Need your help in an API request to get user email address using accountId. User set email visibility to private for his account. Using this api : https://developer.atlassi...

• cloud
• jira
• jira-cloud

I am aware I can not manually sort Sprints once I start them. Is there a workaround or anything? Would I have to close and re-start sprint? Will that mess up anything? I would like my sprints to ...

• cloud
• jira
• jira-cloud