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Im unable to access the Jira portal

Anderson Paul
Anderson Paul
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March 10, 2026

Your Atlassian Cloud site is currently unavailable.

Please check Atlassian Status for known problems.
If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.

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Marc -Devoteam-
Marc -Devoteam-
Community Champion
March 10, 2026

Hi @Anderson Paul 

Where/are you on a free plan?

When did you or another user login for the last time?

If this has been more then 90 days ago, the subscription will be set inactive and if this is even longer, also have been deleted.

Reach out to Atlassian Support and choose the billing option on raising a request.

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Ugnius Aušra
Ugnius Aušra
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March 10, 2026

Hello @Anderson Paul 

So you can't reach products in your Atlassian Cloud site? And neither anyone in that instance can?

Do you had any subscriptions active, beside free plans?

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