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Community resources
Jira
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Jira Cloud Automation: Unable to set “Story point estimate” via JSON although rule runs successfully
I am trying to automatically set the field "Story point estimate" using Jira Cloud Automation. Goal: Calculate and set "Story point estimate" automatically (e.g. based on other numeric fields like ...
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Hello, We want to start using Team field instead of custom drop-down field in JIRA. We created teams in JIRA. We added Teams field everywhere. However, when I for example create a new bug, I T...
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I've tried so many times!.. Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Anonymous ID: "a90c3c3b-1346-4d63-8...
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https://support.atlassian.com/jira/kb/connection-error-when-trying-to-use-jira-with-copilot-in-microsoft-teams/ While I can see the Jira app listed in Microsoft Copilot, any query I run returns an e...
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I need to get the data for test run for each of the project. I am using JIRA-XRAY 1. Total no. of test run created for a project . I want the test run to get from Sub Test Execution only, not test e...
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This is my workspace's url : https://xuongkienphung.atlassian.net/jira/software/projects/FO/boards/35/backlog
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As a programme manager, in my experience, Jira works really well for complex projects or development projects/workflows, however is too complex and too much overhead for day-to-day task management. F...
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In Jira, I'm attempting to configure the fields in my workspaces. When I was attempting to add a dropdown field in all of my workspaces, an error seems to be popping up on the bottom-left page. This ...
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Hi everyone! I’m setting up Jira Automation and using the Send Slack message action but the messages are currently showing up under my personal Slack username. I’d like them to appear from a neutr...
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I want to use the Send Slack Message in Automation and not have the messages in the Slack channel show up with my user name. How has anyone configured this integration so that the messages come from ...
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Hi everyone, I’m writing this because I’m genuinely concerned about the upcoming mandatory shift to the new Workflow Editor. I feel we are losing a critical piece of the "Admin experience": Immediat...
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Hello Atlassian team, We are currently investigating user management behavior for organizations using the Organizations REST API. At the moment, we understand that Org API v2 supports user suspensi...
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We can't log you in right now Please contact your administrator. Give them this error identifier: 678d07dd-180e-4e57-a5cc-72ddab022343
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Hello, I am using Jira Cloud Free and I’m experiencing multiple issues in Admin Hub. 1) When I try to export Audit Logs, the exported file is empty, even when I clear all filters and select a wide ...
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Hi everyone, I’m currently managing a set of project management workflows for Funnelsflex, and we’re planning to migrate from Jira Server to Jira Cloud. I want to make sure the migration is smooth a...
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i made sure i have the admin permissions, what could be the problem for that
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i have created 'Goals' in Goals site. when i trying to search this goals in saga and epic, not showing in drop down. Next scenario, i have created goals in saga and epic field itself, when i u...
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I have Goals under Saga. when i create epic, this goals to be populated in epic based on Goals from Saga. i tried to create script, but Goals fields is not showing existing attributes. Would...
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How to resolve this issue please?
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I want to automate evidence gathering for compliance purposes, I need a JQL script that generates all offboarding tickets.
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if we have multiple boards in one project, changing the default board filter appears to prevent the Create New button from being available at the bottom of the lists. The filter which shows all wo...
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I'm looking for a bit of help. I'd like to apply a filter to look for issues that have no worklogs associated with them. I can see that there is a worklogDate field; however, according to Rovo...
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...eeks I am unable to speak to anyone and the true billing admin is on annual leave how do I get access to my invoices
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Context: I created an automation rule to post a message in a teams chat after a ticket gets created in my project. The rule is working as expected, but I need some help making changes to the look at ...
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Hi community, i try the best to describe my case. I need to link an asset to a ticket after creation if there exists an entry for that. For example a ticket is created with a summary of "7 Zip" i wa...
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| March 31, 2025 1:17 PM PDT |