Community resources
Community resources
Community resources
Jira
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My configuration has Epics in one space, children of Epics we call Features in another space, and then children of the Features in each individual team space that performs the work on stories and tas...
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I've been working today and cleaning up a backlog and trying different approaches in List view / All Work View and I believe there is another. Seeing lots of odd behavior If you try to...
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I'd like to write a Jira expression for use in a validator that checks if any of the following are true: The user performing the transition is in user group X The user performing the transition i...
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When we upload an attachment after few weeks the attachment shows an error - 404 and my team is not allowed to review the attachment again. Can you please contact me <EMAIL ADDRESS REMOV...
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Hello, **Environment:** Jira Service Management Cloud (new import experience) **Problem 1: Comment author mapping issue** When importing tickets via CSV, I format comments as: `2026-05-05 17:16...
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Hello Atlassian Support Team, I am writing to request assistance with removing a user from our Atlassian organization who no longer works at our company. I am unable to suspend or remove this user ...
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I am Jira admin. I have received a request to access Jira sent by a member of my workspace. He requested for a strange email adress. When I asked him about it he wrote me that he never requested acce...
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I am building an automation that periodically checks if an task within a planner has moved from bucket based on the bucket ID. It will first gather all tasks, filter only the tasks added in the last ...
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Hi all, I have widgets showing completion rate of issues per sprint and milestone. However, in order to contextualise how much progress we would expect at this stage of the sprint/milestone, I woul...
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Background: We are building an enterprise IAM provisioning system that needs to create Jira issues at scale (100K–500K per run). What we observed: Single API ( POST /rest/api/2/issue ) — 100K calls...
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I have a table configured in the description field of my custom Content Update work type in Jira cloud. The table is part of the default template of this field so that it is shown on creati...
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Filter details panel collapses when opening the Rovo AI side panel via the 'Ask AI' button on the filter results page. The details panel should remain visible or automatically re-expand when the AI p...
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Hello, I need to help in order to solve the issue. I have an account at Atlassian because I'm a diagnostic engineer. Normally I need to open the ticket on Jira in order to modify anything ab...
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We are using the Jira Cloud Bulk Issue Create API ( /rest/api/2/issue/bulk ) for enterprise IAM provisioning and are hitting the cost-based rate limit. Our observed behavior: Each ticket via bulk ...
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We want the Teams chat conversations linked to Jira tickets to be stored and visible within the ticket itself — so the full conversation history is available even after Teams deletes messages based o...
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For below gadgets, the days Remaining in Sprint gadget always shows 7 days instead of actual remaining days: Sprint Health Sprint Burndown NOTE: The sprint dates are correct, and the estimati...
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I've recently noticed that the /jira/your-work page has been removed and replaced with a reworked page, /jira/for-you. Does Atlassian know that this page breaks tabbed browsing when you try an...
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I generated a new API token. Now when I try to log into my cloud Atlassian JIRA account I am getting the message on the login page xxxx'@xxx.xxx doesn't have access to Jira on companyname.a...
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Trabajaba normalmente en con mi equipo de trabajo en Jira, pero desde que cambiaron el nombre en general a atlassian, ya no puedo acceder a mi equipo dentro de Jira. He intentado de todo; me han elim...
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I am trying to get into my corporate Jira account, but I am not receiving the validation email. It appears that there were some delays on the Atlassian side. The emails came in after some delay.
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Hi Community, We're experiencing an issue with Jira Cloud email notifications. Until recently, every notification email we received when a ticket was updated included: - The ticket number - The is...
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Hi everyone, I'm setting up an Issue Security Scheme on a company-managed Jira Cloud project (Standard plan) to restrict two users so they can only see issues where they are the Reporter. I've create...
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I'm trying to build a widget to find all tickets that were commented by team in last 24 hours. tried some community answers nothing works.
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Is there a way to capture Email details and copy them to the ticket after sending it via automation?
I want to capture the email details of an email I'm sending via automation and add that to the ticket. For example, I want to be able to capture who it was sent to, date and time sent, etc. So...
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