Community resources
Community resources
Community resources
Jira Service Management
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I've got a JSM Help Center portal built out and am trying to figure out the best way to handle granting access to our internal users to this portal so they are able to fill out forms, submit requests...
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Alarms are sent from Cloudwatch to Opsgenie. According to the logs, the alarms reaches Opsgenie but no alerts are created.
- Question
- cloud
- opsgenie
- opsgenie-cloud
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We were running the VSA on our portal for a few weeks, then for various reasons we had to disconnect it. When looking in the Jira Admin Settings > Feature Usage > Virtual service...
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How can I make rovo service agent responses multlingual? I would need to be to configure the service agent in a way that at least the responses like 'can you please rephrase your question' are multi...
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when i searched using below jql, shows empty Search with due date is blank and less than current date due IS EMPTY AND due < now() When i run due date and blank separately its shows record, whe...
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Hi Support Team, We’ve encountered an issue in our Jira Service Desk configuration. At some point, an incorrect workflow was assigned to one of our ticket types – Account removal. Unfortunately...
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I have a client you had youth, then applied for rent. Is there a way to attach it to the same application?
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Hello all. I'm integrating JIRA to my companies web apps, and have encountered an issue regarding Creating an Issue. I had created a test project in order to play around with Creating issue...
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Hi, In our JIRA environment, we have users configured in the same way, but some of them have the "Your boards" option and others don't. We work using "Team-managed" projects. I can't find a ...
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i need a list of where i am the approver. where do i get this list?
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How can I get user email other than logged in user...
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When exporting records to Excel, some fields appear as null. What could be causing this, and how can I resolve it? Record I want to export. I chose this export option because it provide...
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When exporting records to Excel, some fields appear as null. What could be causing this, and how can I resolve it? Record I want to export. I chose this export option because it provide...
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Unable to access the JIRA PORTAL - Ticketing Boards, getting errors, is this a global issue
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Dear Team, We have faced issue while opening jira 503 error encountered please help us to resolve. Thanks & Regards
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Hi, I am using Jira Structure for leadership real-time reporting. We are using JSM as a pipeline moving tickets through a pipeline of work, ie stage 1 to stage 4. Each stage as a number ...
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For some projects in the JSM portal, not all issue types are loading in the dropdown menu. Currently, only Close and Back to Work in Progress are showing. However, I want all four statuses to be ava...
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Concept Relates To Application Type Jira Service Management Deployment Type Jira Cloud, Jira Data Center What is shown? Email...
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A small signal can change behavior. This micro badge shows “🌱 3 mg CO₂e saved” right in your issue view. You can use the same for other badges or calculate values. It’s intentionally heuris...
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Initially I had access to the Jira Service Management portal to submit requests, however now I do not have access and get the /forbidden and error message "... doesn't have access to the help ce...
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Question: For those of you running onboarding/off-boarding requests through JSM, do you use the Task and Sub-task work types, or have you created custom ones for onboarding and off-boarding? Backgr...
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Hi, i am trying to solve something "simple", but i am struggeling. I have a service request created for an affected Service X. That Service has "Service Responders" as Team A and Team B. Those are s...
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We need to get change the log in message for our project, but the Log In Message option is not showing even though I'm an admin on this project. Any ideas?
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I'm OpsGenie customer and want to migrato JIRA Service Management to handle Incoming- and Outgoing Call Routing. At the moment I don't have a JIRA Service Management Account. Do I have to register in...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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For a client who needs to register for a project, when I send the invitation (even multiple times) it responds "Subscription to invitations via email cancelled"
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Atlassian Community Events
| User | Count |
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| 24 | |
| 9 | |
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| 5 |
| Subject | Author | Posted |
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| 49m ago | ||
| an hour ago | ||
| 3 hours ago | ||
| Thursday | ||
| July 29, 2025 5:22 PM PDT |