Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

I am looking for someone from the team to support unlock my admin account from 2FA

Pritam Thing
Pritam Thing
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
March 20, 2026

We are using paid version of the services. admin account got stucked on 2FA 

can you help me on this matter ?

Answer
Watch
Like Be the first to like this
17 views

1 answer

1 vote
Marc -Devoteam-
Marc -Devoteam-
Community Champion
March 20, 2026

Hi @Pritam Thing 

Welcome to the community.

See this KB that the admin could try: https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account/ 

Otherwise an admin should raise an issue via Atlassian Support

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Management
Jira Service Management
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security