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Removing a search bar

HVA IT Dept
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March 20, 2026

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Can I remove this search bar in the portal or any hiding options?

Thank you. 

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1 vote
Arkadiusz Wroblewski
Community Champion
March 20, 2026

Hello and welcome to the community @HVA IT Dept 

Not natively, no. In Jira Service Management Cloud, you can customize branding and some help center / portal layout elements, but there isn’t a standard setting to remove that search bar completely.

If you need it hidden, you’d usually be looking at a marketplace app or customize options like this from Refined.

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