Community resources
Community resources
Jira Service Management
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Hello, i need an automation (see Screenshot) for a customfield. This customfield should be filled when an issue is created with "Organization Details"
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While configuring SMTP in JIRA, I encountered a challenge on the login page settings. The instructions prompted me to enter values for “Continue with IDP” and the “Login Button Text,” but I wasn’t su...
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I'm using Jira Service Management for support departments in my company. ( Admin, Design, HR ) When I created projects for each department, I used templates provided by Jira. So, projects hav...
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Cuando se comparten tickets a otras áreas de la empresa, el informador y el agente si ven los usuarios que tienen el ticket o tarea compartida pero los usuarios a los que le comparten no les llega ni...
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Hello, I have a problem. A user can create a new account in JSM by themselves; they can do this on the portal using "Add new Customer." Could you please clarify how the "Add new Customer" feature wor...
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As the question implies 'Why do i have to have User Agent/Customer/User access admin roles to have all rights?' Why is it not enough for me to have just User access admin and Admin role under ...
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I want to get the custom fields in issue collector by using API
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The system tricked me into taking two trials, of which the premium one (it doesn't show before pressing the button) turns into $159, although the free one was enough for me, being at ...
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Can we integrate jira virtual agent with google drives without any addons
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Hello, Opsgenie community, This is rather a feature suggestion. I am a member of multiple teams. Hence I see all alerts and incidents from all those in a single board as URIs like https://absa...
- Question
- opsgenie
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Hey Atlassian Community, Earlier this year, we introduced a new feature that allows you to copy selective projects and spaces into your Jira and Confluence sandboxes. The functionality to replica...
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Is it possible? Currently you can pull information like name or description from an issue to be included in the approval notification for that issue. Can you pull information from a form withi...
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Hello, I want you to help me give access to the IT person who takes care of the website to implement sales ticketing. In fact, I want to sell tickets to an event. In "ticketing" searches, it sends me...
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Hi, JSM Portal shows all the closed requests too even if the filter is selected just for "Open Request". I have corrected the workflow too but nothing works. I have attached workflow a...
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Alert deduplication in Opsgenie helps reduce alert fatigue by consolidating similar alerts. However, important information might be missed if deduplicated alerts don't update their messages or descri...
- Article
- opsgenie
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Estoy creando una automatización que envíe una notificación por Slack cuando el tiempo registrado excede a la estimación original. Me encuentro que la sentencias traen valores en distintos unidades ...
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Introduction In this webinar, we will explore how you can leverage Atlassian products to streamline your deployment and operations processes. The focus will be on how Jira Software and Bitbucket ca...
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HTTP Status 404 – Not Found Type Status Report Description The origin server did not find a current representation for the target resource or is not willing to disclose that one exists. Apach...
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Hello team, how are you? I'm experiencing an issue with a Jira board that stopped working. It's saying I don't have access to the Scrum board, even though I'm logging in with the user who cr...
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How do you sort the queues in the Priority Group list in the left pane? I know I can reorder the queues but that only affects the view when looking at all queues, not the queues within the Priority G...
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I am trying to get a triggerIssue.reporter 's organization information including custom attribute of the organization in a Service Manager Automation, using a combination of Trigger Issue Object, and...
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Is there a way to customize the portal a bit more in a way that only signed in users can see all projects and non-signed in users can only see and submit requests to one/some project/s. I know this i...
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Hello, I want to figure out how to create automation so that tickets that get approved go to a specific status type and ones that are rejected go to another specific status. Current...
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As the title suggests, I am attempting to have our "Department" drop-down set using automation and a lookup table. The automation is showing as successful; thus I am struggling ...
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Olá pessoal tudo bem? Tenho um quadro no jira que parou de funcionar., Está falando que não te acesso ao quadro de Scrum, porém estou acessando com o usuário que criou a conta e mesmo assim não co...
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