Customer Service Management

it says that even though i put my email and api token in

• cloud
• customer-service-management
• rovo

Hey everyone, I’m working on a loyalty app development project and I’m interested in integrating AI and gamification to make the app more personalized and engaging for users. My goal is to increase ...

• customer-service-management
• development
• jira-app-development

For me, the strength of CSM is the ability to be able to enrich a customer and an organisation with more custom detail fields. However, when you have an overview of a customer/organisation, you can...

• customer
• customer-service-management
• organization
• search

Hi There, We currently use a JSM project to manage customer requests, CSM looks great and we would love the ability to use Rovo and such. Is there a whitepaper/best practice/guideline for us to tra...

• customer-service-management
• migration
• migration-customer-care

Hello All,  Currently I run a 2-week sprint with tasks based on labels. We have a weekly sprint planning meeting and we currently dont use JIRA or any of Atlassians products for sprint planning...

• customer-service-management

I created a customer service management project and an user experience linked with that CSM. I also created a simple form with summary and description (similar to default one) and assigned the "prob...

• customer-service-management

Hello! we currently have a public facing desk that interacts via emails with external users. We had to make it Open/Public in order to leverage emails creating requests from external users - to our u...

• customer-service-management

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: c1d5060a8d1e46b895344757d8a214bd)

• customer-service-management

I'm a Jira Service Management Customer, and according to the questions on the website: "What does this mean for Jira Service Management?   ... Existing Jira Service Management customers will...

• customer-service-management